AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Status Completed
Product AVEVA™ PI Server
Categories Notifications
Created by Guest
Created on Aug 20, 2022

RELATED IDEAS

Include root cause data into Notifications message

Include event frames root cause data into Notifications message. A customer ask about how to include event frames root cause data into notifications message because he has a notification message generated when an equipment fails but to diagnose the cause of fail he has setup a root cause event frame and he needs to see this root cause data into notifications message.
  • ADMIN RESPONSE
    Aug 20, 2022
    The current architecture has a 1:1 relationship between the main event frame and the notification rule. The notification rule has no knowledge of the root cause event frame. As a workaround, since the root cause event frame is based on the same EF template as the main EF, you can include additional EF attributes with a time offset as the root cause event frame to capture the information. You can then include these additional attributes in your notification email.
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