AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Status Declined
Product AVEVA™ PI Server
Categories Notifications
Created by Guest
Created on Aug 20, 2022

RELATED IDEAS

Ability to send a notification as a voice call to a phone

As a notification user, I want to receive a phone call when my equipment fails and I want the message I had configured in the format read out to me.
  • ADMIN RESPONSE
    Aug 20, 2022
    It is not OSIsoft's core competency to build this. However, if there are 3rd party services that can accept a REST web services call, it may be possible to send a notifications to such an end point.
  • Attach files
  • Kelsey Bobeck
    Reply
    |     Aug 20, 2022
    This would be very useful in the event something occurs during the night, as there's a much better chance repeated ringing from a phone call will wake you versus a single text. A pre-recorded message could be played back when the call is answered.
  • Guest
    Reply
    |     Aug 20, 2022
    Very useful feature for on-call personnel. Would also like to see acknowledgement feature in the form of text
  • Guest
    Reply
    |     Aug 20, 2022
    Stephen, can you share 3rd party services that support this functionality? I've reached out to Twilio but would be interested in other players as well.