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AVEVA™ PI System™ Feedback Portal

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We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

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Status No Status
Categories Event Frames (EF)
Created by FranzK
Created on Aug 20, 2022

Acknowledge of Event Frames requires Reason Code / Comment / Electronic Signature

It should be possible to configure event frames to be acknowledgeable only if a comment/reason code is entered before. we have this requirement sometimes in life science industry, but i can imagine it might be also usefull in other industries (e.g. for saftey relevant events,...). a configuration on event / event template base is useful as some events might require an comment and others not. it should also be possible to configure to require an electronic signature before acknowledge the event. this might be in relation with PI Vision feedback again the configuration if ESIG is needed should be on EF level, as it might be possible also custom applications (e.g. via Web API or AF SDK) might acknowledge event frames and should be prohibited to do this if the acknowledgement is depending on Reason code / comment or Electronic signature.
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  • Guest
    Aug 20, 2022
    I would also like this feature.
  • BradR
    Aug 20, 2022
    We use Reason Codes to allow shop floor users to annotate event frames. We remove the event frame from their screen when acknowledged. Trying to prevent them from accidently acknowledging before entering a reason code.