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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

Status Declined
Created by Kenneth Barber
Created on Aug 19, 2022

In the Configuration database, use an "SMTP Server" element template

The element "\\\Configuration\OSIsoft\PIANO\DeliveryChannel" has a child element that has a set of "SMTPServer" attributes and a similar set of "BackupSMTPServer" attributes. Please extract each set into its own child element. Each child element should be based on a new "SMTP Server" element template. There are several reasons for this: • Readability & organization • To formally define the similarity of the sets of attributes • Promote good practices for creating PI Asset Framework hierarchies • It opens up the possibility of having additional backup SMTP servers
  • ADMIN RESPONSE
    Aug 19, 2022
    The Configuration database is meant for storing application specific needs. This database is not meant to be browsed or consumed by end users manually thus users should only be interacting with this database with careful guidance from OSIsoft tech support. OSIsoft reserves the right to change the format. Any changes in the Configuration database format is done with great care due to the need to support upgrading versions. As such, regrettably we're declining this suggestion.
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