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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

Status No status
Categories System Management
Created by GaryYegiazaryan
Created on Aug 20, 2024

Modernize PI system logging

PI system logging is currently fragmented across multiple location. This makes troubleshooting and log correlation difficult.


Solution:

  1. Make logging consistent across all PI system applications. (ex: all logs stored in windows event log; all logs stored as readable text files).

  2. Ability to write logs out to a centralized location (ex: Datadog, ElasticSearch, DynaTrace, GrayLog, Splunk etc).

    1. Each application would have a configurable endpoint to egress logs out from the PI system to the centralized logging environment.


Application

log location

PI Data archive

Log directory stored as .DAT files. Only accessible via PI tools

PI Asset framework

Windows event viewer

PI analytics/Notifications

analytics/Notifications log directory

PI Vision

Windows event viewer

PI WebAPI

Windows event viewer

PI Interface

Log directory stored as .DAT files. Only accessible via PI tools







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  • Admin
    Janelle Minich
    Reply
    |
    Dec 10, 2024

    Use case for improved, modern Product logging:

    Customer has a very large (millions of points) PI System implementation and would like to be able to view all PI Product logs in a centralized place. This allows them to review logs daily to identify and address issues proactively. Currently, logs are written to various locations - ex: PI Message Log, Event Viewer, etc. This fragmentation makes it difficult to get a comprehensive view of the health of their system.
    Customer also requests that error messages written are actionable. Having clear, easy to understand error messages would result in fewer calls to technical support looking for guidance on a specific message.