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AVEVA™ PI System™ Feedback Portal

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We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

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Status Declined
Categories Mobile: Phone
Created by Guest
Created on Aug 19, 2022

Support VMware AirWatch Browser on Mobile Devices

On mobile devices, we want to use VMware AirWatch Browser to connect to PI vision from outside our business network so we don't need to use VPN anymore.
  • ADMIN RESPONSE
    Aug 19, 2022
    While we appreciate the interest the community has for this suggestion, we have decided to decline this item in favor of other high priority work the product needs. Thank you for your feedback, and please continue sharing suggestions for how we can improve PI Vision for you!
  • Attach files
  • Rick Smith Jr
    Reply
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    Aug 19, 2022
    We are already doing this. We use VMware's AirWatch browser to view native PI Vision displays as well as PI ProcessBook displays imported into PI Vision... The PI ProcessBook displays work better on the phones, but do not look as good as the native displays.
  • Guest
    Reply
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    Aug 19, 2022
    In response to Rick Smith, "We are already doing this. We use VMware..." Thanks for your feedback, Rick. We have seen some success stories among users but the browser has never been tested. What issues do you encounter with native displays?   Thanks, Victor
  • Rick Smith Jr
    Reply
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    Aug 19, 2022
    In response to Victor Zhang Chenru, "Thanks for your feedback, Rick. We have ..." We run into instances where the symbols (trends, tables) scroll when we really want the page to scroll. We have displays where the symbol takes up the full width of the screen and therefore it is difficult to grab the background to scroll. This was so frustrating we abandoned out current effort of using native displays for the phone and created ProcessBook displays just for the phone.   Rick Smith | 513-248-6222 (o) | 513-284-9276 (c) | Richard.Smithjr@ipaper.com
  • Kash@Greenfield
    Reply
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    Aug 19, 2022
    PI Vision works fine while on the corporate network using AirWatch. However, when accessing the URL from outside the network, it returns an error "A server with specified host name cannot be found". Does this have anything to do with IIS settings?