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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

Status Completed
Created by Guest
Created on Aug 19, 2022

PI Vision install kit should prompt to set app pools users

The PI Vision install kit should allow the user running the installation to set the users that the application pools (PIVisionAdminAppPool, PIVisionServiceAppPool, PIVisionUtilityAppPool) run as. Particularly when upgrading to PI Vision 2019, a new app pool is created but by default it will run as Network Service, which may not be the desired account or the same account that the other app pools are running as.
  • ADMIN RESPONSE
    Aug 19, 2022
    PI Vision 2021 introduces the ability to set app pool identities during the installation. See an overview of new PI Vision 2021 capabilities on our YouTube learning channel: https://youtu.be/LomuqXKEH7w For additional information on PI Vision 2021, please see the release announcement here: https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=000037703
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