AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Status Declined
Product AVEVA™ PI Vision™
Categories Manual Data Entry / PI Manual Logger
Created by Guest
Created on Aug 20, 2022

RELATED IDEAS

Increase logging for PIML Windows Service failures

When the PIML Windows Service is sending queued data to the Data Archive, it will fail if it encounters an "illegal" value.  However, the error logged only states what the illegal value was, but no identifying information about the tag or tour to assist with resolving the issue.  It would be helpful for troubleshooting if more diagnostic information was included with the error.
  • ADMIN RESPONSE
    Aug 20, 2022
    Thank you very much for sharing your feedback. After evaluating it further, we have decided to decline this item, due to other high priority engineering needs across the PI System. Thank you for your feedback, and know that we are listening and reviewing every item that gets submitted!
  • Attach files
  • Guest
    Reply
    |     Aug 20, 2022
    For example, when sending a digital value that doesn't exist within the tag's defined Digital State Set, we see this error: Digital state not found: five : UpdateValue. It would be nice to know what tag this value is illegal for, what the timestamp for the value was, or even what tour/tour run the illegal value was found in.
  • Guest
    Reply
    |     Aug 20, 2022
    When the PIML Windows Service is sending queued data to the Data Archive, it will fail if it encounters an "illegal" value.  However, the error logged only states what the illegal value was, but no identifying information about the tag or tour to assist with resolving the issue.