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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

Status Declined
Categories Manual Data Entry
Created by Guest
Created on Aug 21, 2022

Notification/Event Acknowledgement: Support 21 CFR Part 11 Electronic Signatures

Include functionality to support the pharmaceutical industry electronic record and electronic signature requirements (21 CFR Part 11) when acknowledging an event or notification, when setting a reason code, and when commenting. This would require the forcing of the Username / Password of the user and potentially some text describing the meaning of the signature.
  • ADMIN RESPONSE
    Aug 21, 2022
    While we appreciate the interest the community has for this suggestion, we have decided to decline this item in favor of other high priority work the product needs. Thank you for your feedback, and please continue sharing suggestions for how we can improve PI Vision for you!
  • Attach files
  • Guest
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    Aug 21, 2022
    We are being forced to look at other software options to gain this ability.
  • FranzK
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    Aug 21, 2022
    that would be great. for processbook we had to program an own plug in. hope in coresight this comes out of the box.
  • FranzK
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    Aug 21, 2022
    There is also a need to comment on PI Tag values with electronic signature!!!
  • Guest
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    Aug 21, 2022
    I would like to add a recent feature to this list - Reason Codes should also retain some type of history - currently there seems to be no evidence of who saved the last reason code entry nor what previous values may have been
  • Guest
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    Aug 21, 2022
    Include functionality to support the pharmaceutical industry electronic record and electronic signature requirements (21 CFR Part 11) when manually entering a comment on an event (event frame). This would require the forcing of the Username / Password of the user and potentially some text describing the meaning of the signature.
  • FranzK
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    Aug 21, 2022
    regarding this it should also be possible to configure if a Comment/Reason code is required before Acknowledging an Event - as this might also impact other applications, a solution might be implemented on AF/EF level.
  • FranzK
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    Aug 21, 2022
    added link to PI AF/EF category https://feedback.osisoft.com/forums/555148-pi-server/suggestions/36079924-acknowledge-of-event-frames-requires-reason-code