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AVEVA™ PI System™ Feedback Portal

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We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

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Status Declined
Categories User Experience
Created by Guest
Created on Aug 18, 2022

AF Templates with no data or pi tag not found

We have an AF structure that uses templates for a few device types. Our templates are setup to resolve PI tags for the device if we have them available. If we don't, it says PI Tag Not Found - which is fine. Once the device is added in the field (out of the office), that AF element will update and work. When in PI Vision, the user gets thousands of errors saying the PI tag is not found. I would like an option in PSE to set the element attribute to ignore the error if the tag is not found, or simple return something I specify such as, not available in the field at this time. The purpose of templates is to implement something that works for most. I do not want to disable fields not working one at a time.
  • ADMIN RESPONSE
    Aug 18, 2022
    While we appreciate the interest the community has for this suggestion, we have decided to decline this item in favor of other high priority work the product needs. Thank you for your feedback, and please continue sharing suggestions for how we can improve PI Vision for you!
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  • Guest
    Reply
    |
    Aug 18, 2022
    PI System Explorer (PSE) is just an AF SDK client. Fundamentally it's no different than any other AF SDK client such as PI Vision. As such, PSE uses the AF SDK to interact with data stored in the AF Server (SQL Server) and Data Archive. When you retrieve data in PSE, the AF SDK tries to retrieve the data and in the case of a missing PI Point, PSE (as a client) interprets that and shows "PI Point not found". Similarly, PI Vision is doing the same thing as an AF SDK client. In order to achieve what you're describing, the best way to accomplish that is probably to implement an option in PI Vision to ignore these errors. As such, I'm moving this idea over to the PI Vision area.