AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Search results: Customer Portal & PI Square

    Showing 9 of 781

    Allow user-configured custom names for sites on the Customer Portal

    I would like to be able to nickname my organization's sites on the Customer Portal so that they can be easily identified by users who create cases or download products. The names given to the sites are not always clear to the users and are sometim...
    Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 2 No status

    Possibility to extract cases in csv or Excel-compatible format

    For one entity to manage and follow case creation by its administrators, it could be very useful to add the capability of extracting under .csv or other Excel-compatible format the Case database at anytime (by adding a button "Extract all Cases" f...
    Guest over 3 years ago in Customer Portal & PI Square / General 0 No status

    can I please have consistent unambiguous date formats?

    On my portal home page, even though my browser is configured for Australian English (dd/mm/yyyy), I have TWO DIFFERENT DATE FORMATS neither of which are correct - please see attached screen snip. Can we PLEASE have a consistent and unambiguous da...
    MarkGoepel over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 Completed

    Make default site under "Products" tab the primary site configured for the User Account

    EA customers often have a large list of associated sites. For EA customers the primary site they use to view available software is the "EA Virtual Site" which houses all OSIsoft standard software for download in one central place. CSMs get tons o...
    Guest over 3 years ago in Customer Portal & PI Square / Product Downloads 0 No status

    Make default Customer Portal site configurable

    When your organization has many sites, it would be helpful if you could pick which one would be selected by default in the customer portal. This would save a lot of time when either downloading products or entering Tech Support requests.
    Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

    Consistent version naming of PI programs

    PI Interfaces, PI Connectors, and other PI programs that are infrequently updated (e.g. PI Interface Configuration Utility, PI Diagnostics, Machine Signature File Generator) currently use the #.#.#.# version naming convention, while the other PI p...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / Product Downloads 0 No status

    Streamline changing of roles

    As an admin changing the role for a user requires you to enter into each user and updating the role. Unfortunately phone number and/or other fields such as working times, timezone, etc. typically aren't set and these are required. This means that ...
    Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

    Customer Portal Feedback

    I am using the products page on the Customer Portal and I believe that some changes should be made, regarding the display of release dates and version numbers directly from the download UI, as I feel that this is a necessary column to include, and...
    Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 2 No status

    Allow user to export user configurations from My Teams page to a file

    As an Admin User, I would like to be able to export a list of all users under the My Teams section of the Customer Portal with information including the user's name, e-mail address, profile, active status, and the sites with which they are associa...
    Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status