AVEVA™ PI System™ Feedback Portal

Welcome to our new feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Product Downloads

Showing 26

Remove the Prerequisite Kits from "PI Server → Data Archive" and from the "Current Version" tab

To my knowledge, the Prerequisite Kits are not needed by any supported PI program since any prerequisite programs would be included in the install kit of each PI program. The Prerequisite Kits are just unnecessary clutter at this point. Please rem...
Kenneth Barber 9 months ago in Customer Portal & PI Square / Product Downloads 0 No Status

Consistent version naming of PI programs

PI Interfaces, PI Connectors, and other PI programs that are infrequently updated (e.g. PI Interface Configuration Utility, PI Diagnostics, Machine Signature File Generator) currently use the #.#.#.# version naming convention, while the other PI p...
Kenneth Barber over 1 year ago in Customer Portal & PI Square / Product Downloads 0 No Status

Show the Software License And Services Agreement as regular text in the download window

Currently, when you go to download an install kit, the Software License And Services Agreement appears as a DOCX file embedded within the download window. Both the download window and the embedded DOCX file have their own separate scroll bar, maki...
Kenneth Barber over 1 year ago in Customer Portal & PI Square / Product Downloads 0 No Status

Remove product family from product search criteria

The Search in the ‘Product’ Section of the Portal allows customers to search a number of fields including anything in the ‘Custom Name’ field. Thus they can name their servers meaningful names (to them) and be able to find them easily. This is ...
Guest over 1 year ago in Customer Portal & PI Square / Product Downloads 0 No Status

Please don't show me older expired product licenses

It's confusing - I have old expired licenses that I'm requesting download access, and unknown to me, there is another site has the current license that I'm looking for. Rather than just emailing the account team of my download request, just direct...
Guest over 1 year ago in Customer Portal & PI Square / Product Downloads 0 No Status

Make the pop-up screen for uploading the MSF file for license generation larger or include a scroll down button

When generating a PI license file on the customer portal, a pop-up screen is presented for uploading the MSF file. When the pop-up screen opens it cuts off before you see where to upload the MSF file. Include a scroll function on the side bar so c...
Guest over 1 year ago in Customer Portal & PI Square / Product Downloads 0 No Status

Software download window needs redesigned

The window to download software does not work well. I struggle to even reach the check box for license agreement and the button to start the download. I don't know if it scaling or what, but it was almost unusable.
Guest over 1 year ago in Customer Portal & PI Square / Product Downloads 3 No Status

Add a visual indicator for permissions denied due to the user's profile

By definition, Support and Download users do not have permissions to generate PI Server licenses on the Customer Portal, but it is not apparent from the grayed-out license generation button that it is due to permissions. Similarly, Support Users s...
Guest over 1 year ago in Customer Portal & PI Square / Product Downloads 0 No Status

Make it easier to find products in the customer portal

Finding products is a real pain. It would be much easier if you were to let me search for products first, then show me where they are licensed in the sites/servers that I belong to, and in the same screen show me if the licenses are current. Right...
Guest over 1 year ago in Customer Portal & PI Square / Product Downloads 1 No Status

Can I see known issues for a particular version of a software?

As a PI Adminstrator for a system that is expensive to upgrade (requires revalidation), can I understand known issues with a particular version of software so that I can see if I should upgrade that version? The current version of the protal doesn...
Guest over 1 year ago in Customer Portal & PI Square / Product Downloads 0 No Status