Product Downloads

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Remove the Prerequisite Kits from "PI Server → Data Archive" and from the "Current Version" tab

To my knowledge, the Prerequisite Kits are not needed by any supported PI program since any prerequisite programs would be included in the install kit of each PI program. The Prerequisite Kits are just unnecessary clutter at this point. Please rem...

Kenneth Barber 8 months ago in Customer Portal & PI Square / Product Downloads 0 No Status

3 VOTE

Consistent version naming of PI programs

PI Interfaces, PI Connectors, and other PI programs that are infrequently updated (e.g. PI Interface Configuration Utility, PI Diagnostics, Machine Signature File Generator) currently use the #.#.#.# version naming convention, while the other PI p...

Kenneth Barber over 1 year ago in Customer Portal & PI Square / Product Downloads 0 No Status

22 VOTE

Highlight expired licenses

To create a case or download software, you must pick a specific license. It is currently not clear from the Products Page or the Technical Case Creation page which licenses have expired SRP. It would be nice to have a visual indicator of the SRP s...

Guest over 1 year ago in Customer Portal & PI Square / Product Downloads 1 Evaluating

9 VOTE

Segment access to PI Client software downloads

It would be helpful to provide users access to download PI Client software without also giving them access to download PI Server software.

Guest over 1 year ago in Customer Portal & PI Square / Product Downloads 2 Tell us more

1 VOTE

Show the Software License And Services Agreement as regular text in the download window

Currently, when you go to download an install kit, the Software License And Services Agreement appears as a DOCX file embedded within the download window. Both the download window and the embedded DOCX file have their own separate scroll bar, maki...

Kenneth Barber over 1 year ago in Customer Portal & PI Square / Product Downloads 0 No Status

2 VOTE

Remove product family from product search criteria

The Search in the ‘Product’ Section of the Portal allows customers to search a number of fields including anything in the ‘Custom Name’ field. Thus they can name their servers meaningful names (to them) and be able to find them easily. This is ...

Guest over 1 year ago in Customer Portal & PI Square / Product Downloads 0 No Status

5 VOTE

Please don't show me older expired product licenses

It's confusing - I have old expired licenses that I'm requesting download access, and unknown to me, there is another site has the current license that I'm looking for. Rather than just emailing the account team of my download request, just direct...

Guest over 1 year ago in Customer Portal & PI Square / Product Downloads 0 No Status

3 VOTE

Make the pop-up screen for uploading the MSF file for license generation larger or include a scroll down button

When generating a PI license file on the customer portal, a pop-up screen is presented for uploading the MSF file. When the pop-up screen opens it cuts off before you see where to upload the MSF file. Include a scroll function on the side bar so c...

Guest over 1 year ago in Customer Portal & PI Square / Product Downloads 0 No Status

12 VOTE

Software download window needs redesigned

The window to download software does not work well. I struggle to even reach the check box for license agreement and the button to start the download. I don't know if it scaling or what, but it was almost unusable.

Guest over 1 year ago in Customer Portal & PI Square / Product Downloads 3 No Status

13 VOTE

Add a visual indicator for permissions denied due to the user's profile

By definition, Support and Download users do not have permissions to generate PI Server licenses on the Customer Portal, but it is not apparent from the grayed-out license generation button that it is due to permissions. Similarly, Support Users s...

Guest over 1 year ago in Customer Portal & PI Square / Product Downloads 0 No Status

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