AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    The option to shift the time context by a specified amount instead of just the time displayed

    Currently when pressing the left and right arrows in the time bar there is only the option of shifting to the immediately preceding or next interval specified by the duration in the time bar. Users would like to be able to maintain the interval le...
    Guest about 4 years ago in AVEVA™ PI Vision™ / Navigation 0 No status

    Lock symbols to specific AF Elem rootpaths to enable multiple contexts on one single display

    Currently you can set a Navigation Link setting the "current asset as root", where a certain AF Element (process line) is used to provide AF context for all symbols on the display. But I might need to see on the same display information from equ...
    Guest about 4 years ago in AVEVA™ PI Vision™ / Navigation 0 No status

    Customer ability to set primary site in the Portal

    I’ve been interacting with customer support regarding an issue I’ve experienced repeatedly with the OSIsoft customer portal, and they suggested I contact this address to make a suggestion. The issue occurs when creating a new support case, specifi...
    Guest over 1 year ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Enable filtered searches for users across many pages on My Team

    As an Admin User, I have to manage many hundreds of users on My Team section. When I need to assign a new site to a user or change the user profile (to Download User for instance), I need to find this user across many pages. I cannot search for th...
    Guest about 4 years ago in Customer Portal & PI Square / Search 1 No status

    Improve MSF mismatch instruction

    Currently, the instruction says, "Please confirm that you have uploaded the correct MSF. If this issue persists with a correct MSF, please open a support ticket by selecting the option below". The instruction can be inferred as the user has upload...
    Willy Seah Wei Liat about 4 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Update & standardize the properties of OSIsoft programs in Programs And Features

    In Programs And Features in the Control Panel, many of the properties of OSIsoft's programs are unnecessarily inconsistent between programs. See the attachment. This is confusing for the user, makes it more difficult for the user to navigate the p...
    Kenneth Barber about 4 years ago in Customer Portal & PI Square / Product Downloads 1 No status

    Add more info in NOC cases email subject

    It would be better if NOC email cases had the case number as well as the status (Resolved, close or similar) on the email subject
    asanzacedo about 4 years ago in Customer Portal & PI Square / General 3 Planned

    Make it easy to find updated security patches to OSISoft Products

    As a PI Administrator for a power company I am asked twice a month to verify that none of the products I support have had a security patch released.  Any such products in a NERC zone need to be patched within the next 12 days. It used to be ...
    DavidMFairchild about 4 years ago in Customer Portal & PI Square / General 1 No status

    Possibility to extract cases in csv or Excel-compatible format

    For one entity to manage and follow case creation by its administrators, it could be very useful to add the capability of extracting under .csv or other Excel-compatible format the Case database at anytime (by adding a button "Extract all Cases" f...
    Guest about 4 years ago in Customer Portal & PI Square / General 0 No status

    Option for Admin User to be copied on all case interaction e-mails

    As an Admin User, I would like to be able to opt in to being cced on all case interaction e-mails for any cases for my sites. That way I can be aware of the issues my team is facing as the case interactions occur.
    Guest about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status