AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 55 of 5197

    Add hyperlink to "case link" on emails on TS cases.

    When a customer gets an email related to a support case, there is a case link in the email, however that case link is not a hyperlink and the customer needs to copy and paste it into a browser. It would be nice if this was a hyperlink to direct th...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Filing an EA Tech Support case for a specific site

    Since EA software licenses are managed on the EA virtual site, they are losing the ability to track cases filed against products as well as a site or sites. They would like to be able to track these items against both, as well as filter against both.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Enhance Tech Support Case Creating Description Window

    Enhance the Case Form description window when entering in a new tech support case. Allow the description window to be full screen. Support basic formatting of text. Support pasting of images. The current description window is both too small and ...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Consistently name the local groups that PI adds

    Some examples of names of the local groups that PI adds are: AFQueryEngines AFServers PI Buffering Administrators PI Connector Administrators PI Web API Admins Please consider making the naming more consistent. For example: PI Asset Framework Que...
    Kenneth Barber over 3 years ago in AVEVA™ PI Server / Installation 0 Declined

    In future releases of PI Server, provide an installer that does not install itself in Windows Programs & Features.

    Regulations and rules require pre-installation approval and documentation of all programs installed on a machine. Please provide an installer or a method of installation that prevents the installer from appearing in Programs & Features. Furth...
    Guest over 3 years ago in AVEVA™ PI Server / Installation 0 Declined

    64-bit only installation for PI System explorer

    OSisoft have marked 32 bit System explorer as Legacy. I wanted to get rid of 32 bit installable but technically it seems to be not possible. When we try to install only 64 bit installer of PSE, 32 bit is default installed which is not seems to be ...
    inform2prabhat over 3 years ago in AVEVA™ PI Server / Installation 3 No status

    PI Vision install kit should check if there's any conflicting custom symbols before upgrading PI Vision

    When custom symbol has same name as default symbols, after the upgrade it will not be visible on the web page. To flag the user, install kit should check and warn if there is any conflicting symbols.
    Guest over 3 years ago in AVEVA™ PI Server / Installation 0 No status

    Auto select case language depends on site location when creating an case.

    Please let customer portal to auto-detect case language when customer creating a new case. In many circumstances, the customer will ignore the language preference, and the case will push to PSE that support different language.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 Declined

    Order the version numbers

    When you go to create a new case online, you must choose the version number of the program. Please make sure that the versions are always in order. For example, for PI DataLink, the version numbers are listed in descending order, which is fine, bu...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Allow PI Connectors to be searched and selected

    Currently, when you choose "Collection" under the Product Family, the list that appears under Product And License is limited. For example, the PI Connector For UFL does not appear and you cannot search for it. This defeats the purpose of the new C...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status