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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

Status No status
Created by Guest
Created on Aug 25, 2022

Enhance Tech Support Case Creating Description Window

Enhance the Case Form description window when entering in a new tech support case. Allow the description window to be full screen. Support basic formatting of text. Support pasting of images. The current description window is both too small and is difficult to format the text to simply convey complicated issues.
  • Attach files
  • Kelsey Bobeck
    Reply
    |
    Oct 6, 2022

    Also, allow for actual attachments during the case creation! Why have an attachment icon only to tell users to submit the case first? If that's how you want the process to be, then add a little note at the bottom instead, like "Note: You will be able to attach files after case creation" or something.