AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

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    Make the tuning parameter PointDb_RemoveEmptySource visible by default

    This tuning parameter toggles the automatic deletion of unused point sources. By default, it is hidden and the automatic deletion is disabled. Point sources are used mainly for PI Interfaces, which are slowly being replaced with PI Connectors and...
    Kenneth Barber over 3 years ago in AVEVA™ PI Server / System Management 0 No status

    Expose "Tuning Parameters" in AFSDK

    It would be very intesting to access tuning parameters (that are present in PI SMT) via AFSDK. This is interesting when you have to manage dozens of PI DA servers and you want to ensure they are all correctly configured (and no change are performe...
    Gael over 3 years ago in AVEVA™ PI Server / System Management 1 No status

    Add hyperlink to "case link" on emails on TS cases.

    When a customer gets an email related to a support case, there is a case link in the email, however that case link is not a hyperlink and the customer needs to copy and paste it into a browser. It would be nice if this was a hyperlink to direct th...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Filing an EA Tech Support case for a specific site

    Since EA software licenses are managed on the EA virtual site, they are losing the ability to track cases filed against products as well as a site or sites. They would like to be able to track these items against both, as well as filter against both.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Enhance Tech Support Case Creating Description Window

    Enhance the Case Form description window when entering in a new tech support case. Allow the description window to be full screen. Support basic formatting of text. Support pasting of images. The current description window is both too small and ...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Replace the "http://techsupport.osisoft.com/" link in the "About" window of PI System Tray

    The "About" window of PI System Tray contains the link "http://techsupport.osisoft.com/". However, this link does not use HTTPS and will redirect to "https://my.osisoft.com/". Please replace the link with an appropriate one that uses HTTPS and doe...
    Kenneth Barber over 3 years ago in AVEVA™ PI Server / System Management 0 No status

    Order the version numbers

    When you go to create a new case online, you must choose the version number of the program. Please make sure that the versions are always in order. For example, for PI DataLink, the version numbers are listed in descending order, which is fine, bu...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Allow PI Connectors to be searched and selected

    Currently, when you choose "Collection" under the Product Family, the list that appears under Product And License is limited. For example, the PI Connector For UFL does not appear and you cannot search for it. This defeats the purpose of the new C...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Automatic case creation for license generation error

    As a admin user, when experienced an error during license generation, I would like a technical support case created automatically on my behalf. And a representative from OSIsoft to contact me regarding the error. Currently, I need to contact techn...
    Willy Seah Wei Liat over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Easy selection of PI Archives to Backup

    Currently, if we want to do a backup of an archive in SMT, we have to tick it. But the customer may has like 500 archives and wants to copy 100 of them. There is currently no friendly-user way to select multiple archives (without unregister them) ...
    Guest over 3 years ago in AVEVA™ PI Server / System Management 0 No status