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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Case backup contacts in CC to 1st reply + adding case backup contacts after case creation

Hello, in the case-management portal we would like: to be able to select a case backup contact even after a case is created to be able to select multiple case backup contacts the backup contact to receive case replies in cc by default; it of...
Guest 6 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

More Database Options for PI Event Frame Generator

Allow configuration options for different databases via the PI Event Frame Generator. Being able to connect to a database via ODBC and then have a configuration file that would allow adding entries from that database as Event Frames would be very ...
Brian Rock 6 months ago in PI Interfaces / Other Interfaces 0 No status

Improve category selection on case creation page so that it's clearer which to select

The case creation page requires a selection of a category (eg. "Technical", "PI Developers Club License", "Customer Portal"), but at the moment, we are finding a non-negligible quantity of cases are submitted to the incorrect category. This cate...
Guest about 4 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

Make Product Release announcements more consistent

There is no consistent way to know if new product releases have occurred. Sometimes there is a new release alert in the Feed, but many times there is no alert. When there is an alert often the downlinks are missing. This is currently the most pres...
Guest about 4 years ago in Customer Portal & PI Square / General 0 No status

Allow user sign on to persist through ALL OSIsoft sites.

Signing on to myosisoft.com does not always persist through all tech support sites. I often have to also sign on to PI Square. Additionally the checkbox to keep me signed in has never worked
Guest about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 2 Evaluating

Can we please also get Syntax Highlighting for blog posts?

I was under the impression that Syntax Highlighting is a general feature and now learn that blog posts don't have it because "blog" is an adopted child. Can we please treat "blog" like the rest of the family?
Guest about 4 years ago in Customer Portal & PI Square / PI Square Online Community 0 No status

OPC AE: add history recovery feature

There is a stronger market demand to have more alarm data in PI so that the alarms can be analysed together with the process data. Existing (as of Oct 2019) PI OPC AE Interface does not support history recovery. Without the history recovery featur...
AM(CSL) about 4 years ago in PI Interfaces / Other Interfaces 0 No status

PI BACNET interface support BACnet Intrinsic Reporting (BIR)

PI BACNET interface should support BACnet Intrinsic Reporting (BIR). It allows PI BACNET interface to subscribe alarm information. We will not miss the alarms if it will be implemented.
Kenji Hashimoto about 1 year ago in PI Interfaces / Other Interfaces 0 No status

Include MSXML with the latest version of the PI Interface for OPC XML-DA

The Read-Only version of the PI Interface for OPC XML-DA (1.7.3.40) does not contain the msxml4 library necessary for communicating with the OPC XML-DA. The workaround is to install the Read-Write version of the interface and then the Read-Only ve...
Randy Giguere over 1 year ago in PI Interfaces / Other Interfaces 1 No status

Allow following articles to see when it is validated or has been updated

Need to ability to subscribe for updates to the article for when a fix has been found/validated - get notifications on bug status, as well as any available workarounds. This is especially important for non-validated articles
Gabriel Verreault about 4 years ago in Customer Portal & PI Square / Knowledge Base 0 No status