AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 38 of 5197

    Improve category selection on case creation page so that it's clearer which to select

    The case creation page requires a selection of a category (eg. "Technical", "PI Developers Club License", "Customer Portal"), but at the moment, we are finding a non-negligible quantity of cases are submitted to the incorrect category. This cate...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Upgrade the PI Interface Configuration Utility to a responsive web-based user interface

    OSIsoft's migration from PI Interfaces to PI Connectors is very slow. Even after the migration is complete, many PI Interfaces will not be upgraded to PI Connectors, so users will continue to use the PI Interfaces and the PI ICU to configure them....
    Kenneth Barber over 3 years ago in PI Interfaces / PI Interface Configuration Utility (PI ICU) 1 No status

    Allow PI-ICU to Create/Edit Stored Credentials in Credential Manager

    An issue we run into often is that most of the accounts that are used to run our interfaces (mostly OPC DA) are different from accounts we use to configure the interfaces. Because these interfaces run on different domains, we have to store an acco...
    Brian Rock over 3 years ago in PI Interfaces / PI Interface Configuration Utility (PI ICU) 4 No status

    Improve MSF mismatch instruction

    Currently, the instruction says, "Please confirm that you have uploaded the correct MSF. If this issue persists with a correct MSF, please open a support ticket by selecting the option below". The instruction can be inferred as the user has upload...
    Willy Seah Wei Liat over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Upgrade the PI Interface Configuration Utility to use only the Microsoft Visual C++ 2015-2022 Redistributable

    The PI Interface Configuration Utility install kit currently includes both the 2012 and the 2019 Microsoft Visual C++ Redistributables. Please upgrade the PI Interface Configuration Utility so that it requires only the Microsoft Visual C++ 2015-20...
    Kenneth Barber over 3 years ago in PI Interfaces / PI Interface Configuration Utility (PI ICU) 2 No status

    Enhance the PI-ICU to include a rolling buffer regardless of connection to the PI Data Archive

    During a Disaster Recovery test our team discovered that there will be up to 24 hours of data loss since our VM's are cloned once a day and the PI-ICU interfaces don't start caching data until the data archive has been disconnected. Essentially - ...
    Guest almost 3 years ago in PI Interfaces / PI Interface Configuration Utility (PI ICU) 0 No status

    Change the default text of links from "http://" to "https://"

    In existing cases, users have the option to add a link. By default, the link text is "http://". This should be changed to "https://", since the world is migrating more and more towards HTTPS, and it will help familiarize users with the idea that t...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Improve case description formatting

    As a user who creates TS cases, I would like the formatting of the description to persist from the "create a case" dialog to the case details itself. After submitting a case, the formatted description loses its line breaks, etc, making for a much ...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Request for customizing the order of the interface instances in PI ICU interface list.

    The interface instances` names contain the plants `names and I want to put the interfaces with the same plant name together in the list.
    Guest over 3 years ago in PI Interfaces / PI Interface Configuration Utility (PI ICU) 1 No status

    Add hyperlink to "case link" on emails on TS cases.

    When a customer gets an email related to a support case, there is a case link in the email, however that case link is not a hyperlink and the customer needs to copy and paste it into a browser. It would be nice if this was a hyperlink to direct th...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status