AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 32 of 5194

    Improve MSF mismatch instruction

    Currently, the instruction says, "Please confirm that you have uploaded the correct MSF. If this issue persists with a correct MSF, please open a support ticket by selecting the option below". The instruction can be inferred as the user has upload...
    Willy Seah Wei Liat over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Add 'Time Zone = Server' to PI OLEDB Enterprise

    'Time Zone = Server' is available in PI OLEDB Provider, but has not been added to 'PI OLEDB Enterprise'. We have PI Data Archives in multiple time zones and require the ability to select the data in the server time zone.
    Guest over 3 years ago in AVEVA™ PI System Access (PSA) / PI OLEDB Enterprise 2 Declined

    Provide the option to install the PI OLEDB Enterprise Server Agent without installing PI RTQP Engine

    Currently if you are using the PI SQL Data Access Server (RTQP Engine) 2023 SP1 install kit to install the PI OLEDB Enterprise Server Agent, you must also install the RTQP Engine as well. As a PI System Admin, I would like the option to only insta...
    Bethany Jewett 9 months ago in AVEVA™ PI System Access (PSA) / PI OLEDB Enterprise 0 No status

    Change the default text of links from "http://" to "https://"

    In existing cases, users have the option to add a link. By default, the link text is "http://". This should be changed to "https://", since the world is migrating more and more towards HTTPS, and it will help familiarize users with the idea that t...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Improve case description formatting

    As a user who creates TS cases, I would like the formatting of the description to persist from the "create a case" dialog to the case details itself. After submitting a case, the formatted description loses its line breaks, etc, making for a much ...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Add in the Element Hierarchy table information to determine the primary reference of a copied reference element

    When an element is copied as reference (parent-child) elsewhere in the tree it then has multiple parents. One of it is the primary parent. This information needs to be added to the hierarchy tables.
    Guest over 3 years ago in AVEVA™ PI System Access (PSA) / PI OLEDB Enterprise 1 Declined

    Add hyperlink to "case link" on emails on TS cases.

    When a customer gets an email related to a support case, there is a case link in the email, however that case link is not a hyperlink and the customer needs to copy and paste it into a browser. It would be nice if this was a hyperlink to direct th...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Filing an EA Tech Support case for a specific site

    Since EA software licenses are managed on the EA virtual site, they are losing the ability to track cases filed against products as well as a site or sites. They would like to be able to track these items against both, as well as filter against both.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Enhance Tech Support Case Creating Description Window

    Enhance the Case Form description window when entering in a new tech support case. Allow the description window to be full screen. Support basic formatting of text. Support pasting of images. The current description window is both too small and ...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Allow PI OLEDB Enterprise client to specify which member of a PI Data Archive Collective to connect to.

    Enable functionality for PI OLEDB Enterprise that will allow the client to specify which member of a PI Data Archive collective they wish to connect to. This functionality has already been enabled for PSE and would like something similar for PI OL...
    Guest over 3 years ago in AVEVA™ PI System Access (PSA) / PI OLEDB Enterprise 0 Declined