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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Different email formats for event start and end conditions

There is a requirement to include different information in the email body depending on whether the notification is for the event start or end. Typically, the event start email includes the start time and start values and the event end email also i...
Guest about 4 years ago in AVEVA™ PI Server / Notifications 0 No status

Can I see known issues for a particular version of a software?

As a PI Adminstrator for a system that is expensive to upgrade (requires revalidation), can I understand known issues with a particular version of software so that I can see if I should upgrade that version? The current version of the protal doesn...
Guest about 4 years ago in Customer Portal & PI Square / Product Downloads 0 No status

Show product release dates on download page

In order to more clearly identify a particular download version, it would be helpful to see its release date on the download page.
Guest about 4 years ago in Customer Portal & PI Square / Product Downloads 1 No status

Under the "Event Frame Search" option, give users more options for triggering on Attribute Values

When setting a notification's trigger criteria and specifying the "Event Frame Search" option, give the user more options for triggering on Attribute Values. Current options: Equal, Not Equal Suggestions: Greater Than, Less Than, Greater Than Or...
Guest about 4 years ago in AVEVA™ PI Server / Notifications 2 No status

Notifications Time Zone Format

In Notifications 2016 R2, when configuring a custom Date format (via the TimeFormat attribute in the AF Configuration database), I would like an option to have the time zone display as EDT, PST, etc. The only option is to show it as a +/- offset f...
Guest about 4 years ago in AVEVA™ PI Server / Notifications 0 No status

Notification delay setting similar to True For on EF Gen analysis

Allow the ability to configure a delay in sending Notifications so that they would only send if the triggering event frame is open for a configurable amount of time. This is possible at the analysis level using the True For setting; however, this...
Guest about 4 years ago in AVEVA™ PI Server / Notifications 0 No status

Fix Customer Portal Timeout Issue - New Case Creation

When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
Mohammed Qasim Asghar over 1 year ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Provide a 'virtual cabinet' for users to store favorite KB articles

Documentation is great and Tech Support exceeds our expectations. I would like to suggest to create a 'virtual cabinet' where the user (me) could save its favorites or most use KB Articles or manuals for references, I think it would facilitate our...
Guest about 4 years ago in Customer Portal & PI Square / Knowledge Base 3 No status

Segment access to PI Client software downloads

It would be helpful to provide users access to download PI Client software without also giving them access to download PI Server software.
Guest about 4 years ago in Customer Portal & PI Square / Product Downloads 2 Tell us more

State the supported browser more clearly on mainpage

It would be nice if the supported browser list/symbols are shown to the customer in the main page. This will communicate to customers clearly that which browsers are supported. Currently when customer access customer portal, it is hard to know wha...
Jinmo Yi about 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status