AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 87 of 5219

    Improve case description formatting

    As a user who creates TS cases, I would like the formatting of the description to persist from the "create a case" dialog to the case details itself. After submitting a case, the formatted description loses its line breaks, etc, making for a much ...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Data Anomaly EF generation

    Generation of EF automatically for data anomaly like bad,out of range,flatlines and spikes. A single click option which crerate EF if the data anomly occurs (based on the preset hi, lo limits) .
    Guest over 3 years ago in AVEVA™ PI Server / Event Frames (EF) 0 No status

    Event Frame Start and End Timestamp relative to trigger

    With an event frame analysis I search for production downtimes that are longer than 30 min with the "true for" option or a "TimeGE" function. But in this way I allway loose these 30 min at the beginning of my downtime event. So I would like to be ...
    JanWortmann over 3 years ago in AVEVA™ PI Server / Event Frames (EF) 0 No status

    Output Acknowledging Event Frame to PI Tags

    AF/EF is used to contextualize the OEE Event. However, because reason codes entries does not include the name of the person who entered the code and/or the time it was entered, we leverage ODBC to gain access to the Event Frame record. Due to th...
    Guest over 3 years ago in AVEVA™ PI Server / Event Frames (EF) 1 No status

    Set Reason for closed Event Frames when it is PI Point Data Reference through PI Vision

    Currently, when the Reason of an Event Frame is set as PI Point Data Reference, its value cannot be changed through PI Vision Event Table. Moreover, if you try to change the Reason of a closed Event Frame and currently another Event Frame is open,...
    J.M. Rodríguez over 3 years ago in AVEVA™ PI Server / Event Frames (EF) 2 No status

    have event frames with multiple start triggers match preview results when the parent start time is adjusted during reconciliation

    As a PI System admin, I would like event frames with multiple start triggers to match preview results when the parent Event Frame's start time is adjusted during Event Frame reconciliation. Currently we have to take one of the following actions to...
    Guest over 3 years ago in AVEVA™ PI Server / Event Frames (EF) 0 No status

    Add hyperlink to "case link" on emails on TS cases.

    When a customer gets an email related to a support case, there is a case link in the email, however that case link is not a hyperlink and the customer needs to copy and paste it into a browser. It would be nice if this was a hyperlink to direct th...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Filing an EA Tech Support case for a specific site

    Since EA software licenses are managed on the EA virtual site, they are losing the ability to track cases filed against products as well as a site or sites. They would like to be able to track these items against both, as well as filter against both.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Enhance Tech Support Case Creating Description Window

    Enhance the Case Form description window when entering in a new tech support case. Allow the description window to be full screen. Support basic formatting of text. Support pasting of images. The current description window is both too small and ...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Let Start Trigger severity set the EventFrame severity

    Currently the Severity of the EF is set on the template. The severity of a start trigger allows to create child events. I want to have the ability to have the severity of the start trigger set the severity of the generated EventFrame. In that way...
    Guest over 3 years ago in AVEVA™ PI Server / Event Frames (EF) 0 Declined