AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 102

    Add Code Block Option for Blogs

    Code blocks have been added to questions & posts but not to blogs, and the need is the same. Adding this request specifically for blogs since the other request was marked Completed and will no longer accept votes. Previous item: https://feedba...
    Brent Bregenzer over 3 years ago in Customer Portal & PI Square / PI Square Online Community 0 No status

    Add "Draft" as an option to the "Audience" dropdown menu of blog posts

    The old PI Square allowed users to save draft versions of blog posts, which were not visible to anyone other than the author. This allowed users to save changes to their blog post without publishing it. In the current PI Square, you must take gre...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / PI Square Online Community 0 No status

    On the home page, make the search suggestions dynamic and/or partially based on past searches

    On the home page of PI Square, regardless of which device I use, or whether or not I am logged in, or whether or not I am connected to a VPN, I always get the same suggestions. See the attached picture. Please fix the search bar on PI Square's ho...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / PI Square Online Community 1 No status

    Delete blog posts with equivalent KB articles or that are old, unengaging beta/release announcements

    There are >1300 blog posts on PI Square, and most of these are from the early 2010s when vCampus/PI Square was much more active. About 2% of all blog posts is old beta and release announcements with little engagement and information that is now...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / PI Square Online Community 0 No status

    Be able to choose the preferred time zone or location of the tech support engineer

    Currently, myOSIsoft is set up to minimize the time that a customer needs to wait before receiving a response after they create a case. However, this means that if a customer creates a case outside of their regular working hours (e.g. overtime, ir...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    custom filter for tech support cases

    JNJ would like to be able to create custom filters for their tech support selection tickets, like for this list of sites, non NOC open cases, etc.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Format of tech support cases

    Threading features in tech support cases can be confusing, especially for large, long, complex interactions. The same message appears in multiple places in the thread making it hard to follow.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Download case attachments

    JNJ would like to be able to open attachments / download attachments to cases, but can only open “simple types” like word / PDF / excel, etc. If a zip is uploaded it is more or less useless to a portal user, cannot view, cannot download.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Show nick names I have added on Product page along with serial numbers for case creation

    I don't think anyone knows all the serial numbers for their PI archive servers. On the products page I have added nicknames to the archive server entries so I know which server is which serial number. When I create a case and have to choose a ser...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Have pre-defined PI Trends embedded in the body of the PI Notification Emails

    I would recommend that the PI Notification developer would have a way to embed a pre-defined PI Trend in the body of the PI Notification email so the end user does not have to open a ProcessBook trend as an attachment in ProcessBook. Thanks, Phi...
    Phil Jones over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status