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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 66 of 5219

Allow following articles to see when it is validated or has been updated

Need to ability to subscribe for updates to the article for when a fix has been found/validated - get notifications on bug status, as well as any available workarounds. This is especially important for non-validated articles
Gabriel Verreault over 3 years ago in Customer Portal & PI Square / Knowledge Base 0 No status

Allow Portal to be localized into a preferred language

For customers and partners who prefer to work in a non-English language, it would be nice to have the option to localize the Customer and Partner Portals into this preferred language.
Guest over 3 years ago in Customer Portal & PI Square / General 1 No status

Add user ability to reply to chatter

Currently, only OSIsoft engineers can reply to posts and any user response is created as a new chatter item on the case. The user should be able to add a comment to a post.
Guest over 3 years ago in Customer Portal & PI Square / General 0 No status

Show votes on the latest article version on customer portal

Right now, the vote numbers on articles are cumulative; they show all of the votes the article has received over the life of the article. As a result, if there is a problem with an article, say a broken link, then it will get a lot of negative vo...
Guest over 3 years ago in Customer Portal & PI Square / Knowledge Base 0 No status

Add ability to enable email notifications for OSIsoft Alerts

As a PI System Admin, I would like to be notified via email when OSIsoft issues an alert. Currently, I have to log into the Customer Portal and check my feed to see if there is a new alert as it is only possible to enable email notifications for ...
Guest over 3 years ago in Customer Portal & PI Square / Knowledge Base 1 No status

Add possibility to see "All Cases"

Today, it is possible to see cases according to following main categories: Recent cases, All Open Cases, All Closed Cases There is no possibility to see "All Cases", whatever their status, although it could be useful to see all cases of an entity ...
Guest over 3 years ago in Customer Portal & PI Square / General 1 Evaluating

Display the "common" product names in addition to the version numbers in Known Issues

It's difficult to know at a glance what version is affected by looking only at the long product number. It would be good to also list the product name; for example, list 2023 SP1 Patch 1 in addition to 3.9.1.0 for fixes in this version of PI Vision.
Brent Bregenzer almost 2 years ago in Customer Portal & PI Square / Knowledge Base 0 No status

Add more info in NOC cases email subject

It would be better if NOC email cases had the case number as well as the status (Resolved, close or similar) on the email subject
asanzacedo over 3 years ago in Customer Portal & PI Square / General 3 Planned

Make it easy to find updated security patches to OSISoft Products

As a PI Administrator for a power company I am asked twice a month to verify that none of the products I support have had a security patch released.  Any such products in a NERC zone need to be patched within the next 12 days. It used to be ...
DavidMFairchild over 3 years ago in Customer Portal & PI Square / General 1 No status

Possibility to extract cases in csv or Excel-compatible format

For one entity to manage and follow case creation by its administrators, it could be very useful to add the capability of extracting under .csv or other Excel-compatible format the Case database at anytime (by adding a button "Extract all Cases" f...
Guest over 3 years ago in Customer Portal & PI Square / General 0 No status