AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 86 of 5219

    Allow user-configured custom names for sites on the Customer Portal

    I would like to be able to nickname my organization's sites on the Customer Portal so that they can be easily identified by users who create cases or download products. The names given to the sites are not always clear to the users and are sometim...
    Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 2 No status

    Provide a 'virtual cabinet' for users to store favorite KB articles

    Documentation is great and Tech Support exceeds our expectations. I would like to suggest to create a 'virtual cabinet' where the user (me) could save its favorites or most use KB Articles or manuals for references, I think it would facilitate our...
    Guest over 3 years ago in Customer Portal & PI Square / Knowledge Base 3 No status

    State the supported browser more clearly on mainpage

    It would be nice if the supported browser list/symbols are shown to the customer in the main page. This will communicate to customers clearly that which browsers are supported. Currently when customer access customer portal, it is hard to know wha...
    Jinmo Yi over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

    Allow user sign on to persist through ALL OSIsoft sites.

    Signing on to myosisoft.com does not always persist through all tech support sites. I often have to also sign on to PI Square. Additionally the checkbox to keep me signed in has never worked
    Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 2 Evaluating

    Allow following articles to see when it is validated or has been updated

    Need to ability to subscribe for updates to the article for when a fix has been found/validated - get notifications on bug status, as well as any available workarounds. This is especially important for non-validated articles
    Gabriel Verreault over 3 years ago in Customer Portal & PI Square / Knowledge Base 0 No status

    Manage NOC alerts for other (non admin users)

    As you know lots of users have received by email NOC alerts, even users that are not active on the portal It would be good if and admin user could manage the NOC alerts for the users that need to receive them
    asanzacedo over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

    List PI Server Download under site

    Clicking on a site lists all products, except for PI Server which is bizarrely the download icon for the site? This makes no sense and is possibly the most un-intuitive part of your generally un-intuitive customer portal I have had the reason expl...
    Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 3 Tell us more

    Show votes on the latest article version on customer portal

    Right now, the vote numbers on articles are cumulative; they show all of the votes the article has received over the life of the article. As a result, if there is a problem with an article, say a broken link, then it will get a lot of negative vo...
    Guest over 3 years ago in Customer Portal & PI Square / Knowledge Base 0 No status

    Add ability to enable email notifications for OSIsoft Alerts

    As a PI System Admin, I would like to be notified via email when OSIsoft issues an alert. Currently, I have to log into the Customer Portal and check my feed to see if there is a new alert as it is only possible to enable email notifications for ...
    Guest over 3 years ago in Customer Portal & PI Square / Knowledge Base 1 No status

    Multiple Companies Managed

    I have several companies that I adminI'd like to be able to focus on one company's sites at a time with some sort of grouping function.
    Guest over 3 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status