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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 40 of 5197

Improve category selection on case creation page so that it's clearer which to select

The case creation page requires a selection of a category (eg. "Technical", "PI Developers Club License", "Customer Portal"), but at the moment, we are finding a non-negligible quantity of cases are submitted to the incorrect category. This cate...
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

PIVision search mask vs Processbook search mask

1) Search mask: please do a search mask very similar to PI Processbook. The PI Vision search mask is very limited. Even if you search for tag descriptions, you only see the tag names without the tag descriptions. Have a close look on how well thi...
Guest over 3 years ago in AVEVA™ PI Vision™ / ProcessBook Viewer 3 No status

Presentation mode

An option to display fullscreen without the outer blue border.
Guest over 3 years ago in AVEVA™ PI Vision™ / ProcessBook Viewer 0 No status

Improve MSF mismatch instruction

Currently, the instruction says, "Please confirm that you have uploaded the correct MSF. If this issue persists with a correct MSF, please open a support ticket by selecting the option below". The instruction can be inferred as the user has upload...
Willy Seah Wei Liat over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

Change the default text of links from "http://" to "https://"

In existing cases, users have the option to add a link. By default, the link text is "http://". This should be changed to "https://", since the world is migrating more and more towards HTTPS, and it will help familiarize users with the idea that t...
Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Improve case description formatting

As a user who creates TS cases, I would like the formatting of the description to persist from the "create a case" dialog to the case details itself. After submitting a case, the formatted description loses its line breaks, etc, making for a much ...
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Have ProcessBook and Coresight exhibit same behavior for imported ProcessBook Displays

In an imported ProcessBook display, I would like to see the same behavior in Coresight and in ProcessBook regarding changing the time context. In short, we want the value displayed to be based on the End Time of the display. We see this in Process...
Guest over 3 years ago in AVEVA™ PI Vision™ / ProcessBook Viewer 0 No status

add the option of remove processbook background when printing imported processbook display in pi vision

In Processbook, when we print the display, in file-->print we can choose if we check "print background" or not. But in vision, when we print the imported processbook display. We can only choose remove the pi vision background or not. Do not h...
Guest over 3 years ago in AVEVA™ PI Vision™ / ProcessBook Viewer 0 No status

Add hyperlink to "case link" on emails on TS cases.

When a customer gets an email related to a support case, there is a case link in the email, however that case link is not a hyperlink and the customer needs to copy and paste it into a browser. It would be nice if this was a hyperlink to direct th...
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Filing an EA Tech Support case for a specific site

Since EA software licenses are managed on the EA virtual site, they are losing the ability to track cases filed against products as well as a site or sites. They would like to be able to track these items against both, as well as filter against both.
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status