AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 53 of 5200

    Improve case description formatting

    As a user who creates TS cases, I would like the formatting of the description to persist from the "create a case" dialog to the case details itself. After submitting a case, the formatted description loses its line breaks, etc, making for a much ...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Option for PI Interface for UFL to purge read-only files

    Create an option to allow the PI Interface for UFL to delete files with the read-only attribute.
    Guest over 3 years ago in PI Interfaces / PI Interface for UFL 0 No status

    PI UFL Interface to extract data from csv files from multiple sub-folders within the main folder.

    In case of csv files in subfolders within Main Path for UFl, PI UFL Interface should be able to search the csv files with placeholder and extract data from csv files from multiple sub-folders within the main folder.
    Guest over 3 years ago in PI Interfaces / PI Interface for UFL 0 No status

    Add hyperlink to "case link" on emails on TS cases.

    When a customer gets an email related to a support case, there is a case link in the email, however that case link is not a hyperlink and the customer needs to copy and paste it into a browser. It would be nice if this was a hyperlink to direct th...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Filing an EA Tech Support case for a specific site

    Since EA software licenses are managed on the EA virtual site, they are losing the ability to track cases filed against products as well as a site or sites. They would like to be able to track these items against both, as well as filter against both.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Enhance Tech Support Case Creating Description Window

    Enhance the Case Form description window when entering in a new tech support case. Allow the description window to be full screen. Support basic formatting of text. Support pasting of images. The current description window is both too small and ...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    PI UFL Interface can read input files from non-UNC paths such as Azure File share

    I would like the PI UFL Interface to be able to directly read from input files that are in non-UNC paths such as Azure File share, so I do not need to periodically copy the input files into another path.
    Guest over 3 years ago in PI Interfaces / PI Interface for UFL 0 No status

    Manage interface names with service ID

    As a PI system administrator, I would like to use the service ID to define the interface name so that I can organize and manage my interfaces more efficiently. I am currently able to do this with PItoPI but not UFL x64. Ideally, I would like to d...
    Guest over 3 years ago in PI Interfaces / PI Interface for UFL 1 No status

    Auto select case language depends on site location when creating an case.

    Please let customer portal to auto-detect case language when customer creating a new case. In many circumstances, the customer will ignore the language preference, and the case will push to PSE that support different language.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 Declined

    Order the version numbers

    When you go to create a new case online, you must choose the version number of the program. Please make sure that the versions are always in order. For example, for PI DataLink, the version numbers are listed in descending order, which is fine, bu...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status