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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 49 of 5197

Order the version numbers

When you go to create a new case online, you must choose the version number of the program. Please make sure that the versions are always in order. For example, for PI DataLink, the version numbers are listed in descending order, which is fine, bu...
Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Allow PI Connectors to be searched and selected

Currently, when you choose "Collection" under the Product Family, the list that appears under Product And License is limited. For example, the PI Connector For UFL does not appear and you cannot search for it. This defeats the purpose of the new C...
Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

Automatic case creation for license generation error

As a admin user, when experienced an error during license generation, I would like a technical support case created automatically on my behalf. And a representative from OSIsoft to contact me regarding the error. Currently, I need to contact techn...
Willy Seah Wei Liat over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Option to verify PI Data Archive connection during PI SDK installation

During PI SDK installation, there is currently no option to verify the connection to the PI Data Archive. This can lead to complications if, for example, PI Interface Configuration Utility (which includes PI SDK) is the first piece of PI software ...
Guest over 3 years ago in AVEVA™ PI System Access (PSA) / General 1 Declined

Expose Event Frame Extended Properties in PI SQL Framework

As a PI SQL Framework end user, I need to be able to distinguish between event frames generated by PI Batch Interfaces from different sites or data sources by filtering my query on the name of an event frame extended property. PI Batch Interfaces...
Guest over 3 years ago in AVEVA™ PI System Access (PSA) / General 0 No status

Export-AFXML Cmdlet in Powershell should accept the output of Find-AFEventFrame

The output of Find-AFEventFrame cannot be directly exported using Export-AFXML because the types are not compatible. The request is to expand the functionalities of Export-AFXML so it accept the type that we receive from Find-AfEventFrames.
Guest over 3 years ago in AVEVA™ PI System Access (PSA) / General 0 No status

Add Monthly Interval to Periodic Analyses trigger.

(Pi Explorer isn't listed for a Product selection) Add Monthly Interval to Periodic Schedule for Analyses trigger.This would be very helpful in resetting monthly totalizers.
JeffElzy over 3 years ago in AVEVA™ PI System Access (PSA) / General 0 No status

Be able to choose the preferred time zone or location of the tech support engineer

Currently, myOSIsoft is set up to minimize the time that a customer needs to wait before receiving a response after they create a case. However, this means that if a customer creates a case outside of their regular working hours (e.g. overtime, ir...
Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

custom filter for tech support cases

JNJ would like to be able to create custom filters for their tech support selection tickets, like for this list of sites, non NOC open cases, etc.
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Format of tech support cases

Threading features in tech support cases can be confusing, especially for large, long, complex interactions. The same message appears in multiple places in the thread making it hard to follow.
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status