AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 31 of 5197

    Change the default text of links from "http://" to "https://"

    In existing cases, users have the option to add a link. By default, the link text is "http://". This should be changed to "https://", since the world is migrating more and more towards HTTPS, and it will help familiarize users with the idea that t...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Improve case description formatting

    As a user who creates TS cases, I would like the formatting of the description to persist from the "create a case" dialog to the case details itself. After submitting a case, the formatted description loses its line breaks, etc, making for a much ...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Cygnet - Check for prerequisites during the installation process instead of in the logs on startup

    Currently, if some Cygnet prerequisites are missing, the following error is logged: Although the errors are clear, this verification step should also occur during the initial installation process. Please review the "Installation requirements for...
    Gabriel Verreault over 3 years ago in PI Connectors / PI Connector for CygNet 0 No status

    Cygnet connector should not update old archives unless being backfilled

    No description provided
    Guest over 3 years ago in PI Connectors / PI Connector for CygNet 0 No status

    Capability to disable a data source within connector configuration

    No description provided
    Guest over 3 years ago in PI Connectors / PI Connector for CygNet 0 No status

    Allow PI Connector for Cygnet to support a mix of VHS and CVS when Automatic UDC Recognition is enabled

    With Automatic UDC recognition enabled, PI Connector for Cygnet defaults to placing all UDC's in the CVS column by default, or in the VHS column if "Prefer VHS for Automatic UDC recognition" is checked. This behavior should be a preference, not a...
    Guest over 3 years ago in PI Connectors / PI Connector for CygNet 0 No status

    Add hyperlink to "case link" on emails on TS cases.

    When a customer gets an email related to a support case, there is a case link in the email, however that case link is not a hyperlink and the customer needs to copy and paste it into a browser. It would be nice if this was a hyperlink to direct th...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Filing an EA Tech Support case for a specific site

    Since EA software licenses are managed on the EA virtual site, they are losing the ability to track cases filed against products as well as a site or sites. They would like to be able to track these items against both, as well as filter against both.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Enhance Tech Support Case Creating Description Window

    Enhance the Case Form description window when entering in a new tech support case. Allow the description window to be full screen. Support basic formatting of text. Support pasting of images. The current description window is both too small and ...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Auto select case language depends on site location when creating an case.

    Please let customer portal to auto-detect case language when customer creating a new case. In many circumstances, the customer will ignore the language preference, and the case will push to PSE that support different language.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 Declined