AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 31 of 5197

    PI Connector for Ethernet IP should retrieve tagnames from the PLC array

    The AF Hierarchy that is created by the connector does not take into consideration any of the tagnames within the PLC array, it just creates attributes for them as slot.n where “n” is a number corresponding to the array position. Not only is this ...
    Allison Muraski over 3 years ago in PI Connectors / PI Connector for Ethernet/IP 0 No status

    Improve MSF mismatch instruction

    Currently, the instruction says, "Please confirm that you have uploaded the correct MSF. If this issue persists with a correct MSF, please open a support ticket by selecting the option below". The instruction can be inferred as the user has upload...
    Willy Seah Wei Liat over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Support string data types for PI Connector for EtherNet/IP

    String data, such as serial numbers, are supported by the EtherNet/IP protocol and are often collected to help understand what was being made by a piece of equipment at any given time.
    Guest over 3 years ago in PI Connectors / PI Connector for Ethernet/IP 0 No status

    Connector provides Timestamps

    The EtherNet/IP protocol does not specify timestamps when data is transmitted, the connector currently assigns the timestamps base on when the data is being processed. This leads to the following issue, if the network/computer/etc gets busy, we w...
    Allison Muraski over 3 years ago in PI Connectors / PI Connector for Ethernet/IP 0 No status

    Change the default text of links from "http://" to "https://"

    In existing cases, users have the option to add a link. By default, the link text is "http://". This should be changed to "https://", since the world is migrating more and more towards HTTPS, and it will help familiarize users with the idea that t...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Improve case description formatting

    As a user who creates TS cases, I would like the formatting of the description to persist from the "create a case" dialog to the case details itself. After submitting a case, the formatted description loses its line breaks, etc, making for a much ...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Add hyperlink to "case link" on emails on TS cases.

    When a customer gets an email related to a support case, there is a case link in the email, however that case link is not a hyperlink and the customer needs to copy and paste it into a browser. It would be nice if this was a hyperlink to direct th...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Filing an EA Tech Support case for a specific site

    Since EA software licenses are managed on the EA virtual site, they are losing the ability to track cases filed against products as well as a site or sites. They would like to be able to track these items against both, as well as filter against both.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Enhance Tech Support Case Creating Description Window

    Enhance the Case Form description window when entering in a new tech support case. Allow the description window to be full screen. Support basic formatting of text. Support pasting of images. The current description window is both too small and ...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Need EtherNet/IP connector to be able to read and write.

    Need EtherNet/IP connector to be able to read and write. Currently EtherNet/IP connector is read only.
    Francis2 over 3 years ago in PI Connectors / PI Connector for Ethernet/IP 0 No status