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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 32 of 5197

Improve category selection on case creation page so that it's clearer which to select

The case creation page requires a selection of a category (eg. "Technical", "PI Developers Club License", "Customer Portal"), but at the moment, we are finding a non-negligible quantity of cases are submitted to the incorrect category. This cate...
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

More control on MQTT parameters on the AVEVA Adapter for MQTT

It would be nice to have more control on additional MQTT parameters for the AVEVA Adapter for MQTT. We are especially interested in having control on the QoS of the subscription. Setting this would give us more control in buffering, especially whe...
Tombayu Hidayat about 1 year ago in AVEVA™ Adapters / AVEVA Adapter for MQTT 0 No status

Allow MQTT adapter to parse timestamps in local time without specifying a timezone suffix to each timestamp

We would like the MQTT Adapter to be able to interpret timestamps in local time without needing to explicitly state the timezone or UTC offset in each timestamp, but for the adapter to always interpret the timestamps as being in a specific timezon...
Guest over 3 years ago in AVEVA™ Adapters / AVEVA Adapter for MQTT 0 No status

Improve MSF mismatch instruction

Currently, the instruction says, "Please confirm that you have uploaded the correct MSF. If this issue persists with a correct MSF, please open a support ticket by selecting the option below". The instruction can be inferred as the user has upload...
Willy Seah Wei Liat over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

Include information from Json body in the stream name created by the MQTT Adapter

As a system admin I would like to send mqtt messages from multiple devices to a single topic on an mqtt broker. Each message would contain data for the device along with a field to say which device the data has come from. Then I would like to use ...
Guest over 3 years ago in AVEVA™ Adapters / AVEVA Adapter for MQTT 0 No status

Allow PI Adapter for MQTT to log the raw json payload received from the broker

For troubleshooting, it can be very helpful to see the raw json payload that the adapter has received from the broker, rather than just the error response from the attempted parsing. It can be difficult to know why a parsing attempt has failed wit...
Guest over 3 years ago in AVEVA™ Adapters / AVEVA Adapter for MQTT 2 Future consideration

Change the default text of links from "http://" to "https://"

In existing cases, users have the option to add a link. By default, the link text is "http://". This should be changed to "https://", since the world is migrating more and more towards HTTPS, and it will help familiarize users with the idea that t...
Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Improve case description formatting

As a user who creates TS cases, I would like the formatting of the description to persist from the "create a case" dialog to the case details itself. After submitting a case, the formatted description loses its line breaks, etc, making for a much ...
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Allowing the MQTT adapter to set PI Point attributes during the creation process

we're interested in having the ability to configure the zero, span and some other points parameters during the creation of the PI points. currently when points are created. they're defaulting to zero=0 and span=100. while also displaying Boolean p...
Guest 11 months ago in AVEVA™ Adapters / AVEVA Adapter for MQTT 0 No status

Add hyperlink to "case link" on emails on TS cases.

When a customer gets an email related to a support case, there is a case link in the email, however that case link is not a hyperlink and the customer needs to copy and paste it into a browser. It would be nice if this was a hyperlink to direct th...
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status