AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 32 of 5194

    Allow to attach files when opening a new case

    As a customer I would like to be able to attach images, logs and all relevant information on the moment that I create a case. Today when a customer creates a new case he is able only to write text on the Case Form. And only after that he is able t...
    Wagner Lima over 3 years ago in Customer Portal & PI Square / On-line Case Creation 3 Declined

    Allow PI Adapter for MQTT (Generic) to process non-json payloads

    Some MQTT devices do not send json payloads; for example, some devices send a single value as the payload for a specific topic. It would be beneficial for the adapter to be able to handle this rather than to convert these payloads into json befo...
    Guest over 3 years ago in AVEVA™ Adapters / AVEVA Adapter for MQTT 3 In development

    Design some UI for PI Adaptors

    Design some UI for PI Adaptors, so it will be user friendly to configure the data source or data reading configurations etc. It is really hard to configure or troubleshoot an issue in PI Adaptor without Proper UI.
    PradeepKumar Logandurai about 1 year ago in AVEVA™ Adapters / AVEVA Adapter for MQTT 1 No status

    Fix Customer Portal Timeout Issue - New Case Creation

    When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
    Mohammed Qasim Asghar 7 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Add a view only user type restricting option to raise support cases

    We have few section of users interested in learning module and others who would be only having view (read-only) access to customer portal. The current list of user types in https://customers.osisoft.com/s/knowledgearticle?knowledgeArticleUrl=kA0...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 2 No status

    "Close case" option for all cases

    I would like to be able to request to close a case regardless of its current status. Currently there is a button available if the case is in "Answered" status, and I can post or e-mail on the case to let them know to close it otherwise.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    PI Adapter for MQTT should include MQTT broker

    Having to deal with a MQTT broker between the data source and the PI Adapter adds a single point of failure to the data handling and weakens the data flow end-to-end. From the data source we can guarantee that the data will reach the MQTT broker, ...
    Guest over 3 years ago in AVEVA™ Adapters / AVEVA Adapter for MQTT 0 No status

    Enable Auto Discovery for PI Adapter for MQTT SparkplugB to always listen for Birth and Death messages

    When utilizing the SparkplugB protocol for MQTT, it would be beneficial for the adapter to be always listening for birth and death messages from specific Edge of Network nodes. This way, the device can send a birth message to have itself added t...
    Guest over 3 years ago in AVEVA™ Adapters / AVEVA Adapter for MQTT 1 Tell us more

    Enable subscribe using wildcard for AVEVA Adapter for MQTT

    It would be handy to have the PI Adapter for MQTT to be able to subscribe to a broker by using wildcards only. Right now, we need to specify each individual topics on the data selection rule, and this eventually comes as individual subscription as...
    Tombayu Hidayat about 1 year ago in AVEVA™ Adapters / AVEVA Adapter for MQTT 0 No status

    Customer ability to set primary site in the Portal

    I’ve been interacting with customer support regarding an issue I’ve experienced repeatedly with the OSIsoft customer portal, and they suggested I contact this address to make a suggestion. The issue occurs when creating a new support case, specifi...
    Guest 10 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status