AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 31 of 5197

    process book should have the accessibility of pi data link reports

    No description provided
    Guest over 3 years ago in AVEVA™ PI Server / Help / Documentation / Videos 1 Declined

    PI Server 2018 SP3 default Points

    Please exclude the information from PI Server 2018 SP3 installation and upgrade guide, which describe to check the Default Health Points as there are no default Points created in 2018 installation.
    Guest over 3 years ago in AVEVA™ PI Server / Help / Documentation / Videos 5 Declined

    Reformat 2023 help/doc files so text not scrolling off the right hand side of page.

    An example of the issue can be found in the 2023 Pi System Explorer help/user doc when searching for "Impact score". The text box goes past the edge of the page and you don't know if you are missing something important.
    Steve Hampton over 2 years ago in AVEVA™ PI Server / Help / Documentation / Videos 0 No status

    Be able to choose the preferred time zone or location of the tech support engineer

    Currently, myOSIsoft is set up to minimize the time that a customer needs to wait before receiving a response after they create a case. However, this means that if a customer creates a case outside of their regular working hours (e.g. overtime, ir...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    custom filter for tech support cases

    JNJ would like to be able to create custom filters for their tech support selection tickets, like for this list of sites, non NOC open cases, etc.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Format of tech support cases

    Threading features in tech support cases can be confusing, especially for large, long, complex interactions. The same message appears in multiple places in the thread making it hard to follow.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Download case attachments

    JNJ would like to be able to open attachments / download attachments to cases, but can only open “simple types” like word / PDF / excel, etc. If a zip is uploaded it is more or less useless to a portal user, cannot view, cannot download.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Show nick names I have added on Product page along with serial numbers for case creation

    I don't think anyone knows all the serial numbers for their PI archive servers. On the products page I have added nicknames to the archive server entries so I know which server is which serial number. When I create a case and have to choose a ser...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Have pre-defined PI Trends embedded in the body of the PI Notification Emails

    I would recommend that the PI Notification developer would have a way to embed a pre-defined PI Trend in the body of the PI Notification email so the end user does not have to open a ProcessBook trend as an attachment in ProcessBook. Thanks, Phi...
    Phil Jones over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

    Documentation for differences between Operating System

    It would be useful to have documented what the differences between OS versions for the PI Data Archive in terms of performance and capabilities.
    Guest over 3 years ago in AVEVA™ PI Server / Help / Documentation / Videos 0 Declined