AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

    Showing 152 of 5199

    Schedule PI Notifications "outages"

    It would be very useful if an "outage" for PI Notifications could be scheduled. We often start or finish maintenance well outside of work hours, and the flood of PI Notifications can annoy users who are not on site. Ideally we could set an outage ...
    alan.mccarthy over 3 years ago in AVEVA™ PI Server / Notifications 1 No status

    Show "Subscriber Escalation Timeout" parameter in PI System Explorer

    In PI System Explorer's UI, you can configure time intervals for escalation groups. If the SubscriberEscalationTimeout parameter is different from the escalation group's interval, the notification will not deliver on the right interval and there w...
    Guest over 3 years ago in AVEVA™ PI Server / Notifications 0 No status

    add support for client certificate authentication in PI Notifications

    Add support for client certificate authentication in PI Notifications
    Guest over 3 years ago in AVEVA™ PI Server / Notifications 1 No status

    Pi Notifications should have smarts to exclude or N/A message body content for excluded attributes created from templates.

    Pi Notifications should have smarts to exclude or N/A message body content for excluded attributes created from templates. Currently if we have say 4 attributes in an element template, and some instance elements have a couple of those "excluded", ...
    Zubin Najmi over 1 year ago in AVEVA™ PI Server / Notifications 0 No status

    Subscription Templates

    I'm currently working on a project to push notifications immediately to a database, via REST delivery endpoint. However, each delivery endpoint needs to be subscribed per notification rule, AND also configured. Configuration can take awhile to do,...
    Milin Roshan over 2 years ago in AVEVA™ PI Server / Notifications 0 No status

    Be able to choose the preferred time zone or location of the tech support engineer

    Currently, myOSIsoft is set up to minimize the time that a customer needs to wait before receiving a response after they create a case. However, this means that if a customer creates a case outside of their regular working hours (e.g. overtime, ir...
    Kenneth Barber over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    custom filter for tech support cases

    JNJ would like to be able to create custom filters for their tech support selection tickets, like for this list of sites, non NOC open cases, etc.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Format of tech support cases

    Threading features in tech support cases can be confusing, especially for large, long, complex interactions. The same message appears in multiple places in the thread making it hard to follow.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Download case attachments

    JNJ would like to be able to open attachments / download attachments to cases, but can only open “simple types” like word / PDF / excel, etc. If a zip is uploaded it is more or less useless to a portal user, cannot view, cannot download.
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Show nick names I have added on Product page along with serial numbers for case creation

    I don't think anyone knows all the serial numbers for their PI archive servers. On the products page I have added nicknames to the archive server entries so I know which server is which serial number. When I create a case and have to choose a ser...
    Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status