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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Showing 57 of 5192

Offer ability to select 'replace' write mode

PI Cloud Connect seems to use the insert write mode for all PI tags. When replace write mode is desired (for example, for laboratory data), this is possible on the publishing archive but not through PI Cloud Connect. This results in multiple value...
Guest over 3 years ago in PI Cloud Connect 1 No status

PI Cloud Connect Update Lead Time

As a regulated customer, I need OSIsoft to give me advanced warning on changes to the service offering of up to 4 weeks SO THAT we can get our change controls pre-approved and ready before OSIsoft pushes their changes. OSIsoft needs to communicate...
Guest over 3 years ago in PI Cloud Connect 0 No status

Allow End User to Republish AF Hierarchy

As a Publisher, I would like a feature that allows me to republish my AF Hierarchy SO THAT I can quickly address any discrepancies between my system and a Subscribers.
Guest over 3 years ago in PI Cloud Connect 2 No status

Customer ability to set primary site in the Portal

I’ve been interacting with customer support regarding an issue I’ve experienced repeatedly with the OSIsoft customer portal, and they suggested I contact this address to make a suggestion. The issue occurs when creating a new support case, specifi...
Guest 10 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Improve category selection on case creation page so that it's clearer which to select

The case creation page requires a selection of a category (eg. "Technical", "PI Developers Club License", "Customer Portal"), but at the moment, we are finding a non-negligible quantity of cases are submitted to the incorrect category. This cate...
Guest over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

PI Cloud Connect Test Environment

As a regulated customer, I need the ability to test SaaS service updates on a test system before they are rolled into production SO THAT we can have confidence that the changes won't adversely impact our system and we can maintain validation compl...
Guest over 3 years ago in PI Cloud Connect 0 No status

Send email to customers before an upgrade is started

Currently, the customers are expected to monitor the PI Square post here for see updates about a release : https://pisquare.osisoft.com/community/all-things-pi/pi-cloud-connect/release-notes. The problem with this is that: 1) Not all customers ar...
Guest over 3 years ago in PI Cloud Connect 1 No status

Provide SSAE SOC2 reports for PI Cloud Connect and OSIsoft Cloud Services

Prior to be able to adopt PI Cloud Connect, many of our customer cybersecurity teams request OSIsoft to provide SSAE SOC2 cybersecurity audit reports. Currently OSIsoft does cybersecurity audits, but these are not specifically SOC2 audits. This is...
Guest over 3 years ago in PI Cloud Connect 1 No status

Improve MSF mismatch instruction

Currently, the instruction says, "Please confirm that you have uploaded the correct MSF. If this issue persists with a correct MSF, please open a support ticket by selecting the option below". The instruction can be inferred as the user has upload...
Willy Seah Wei Liat over 3 years ago in Customer Portal & PI Square / On-line Case Creation 1 No status

Add the Ability to Control the Time Period for Backfilling Publication Data

As a PI Cloud Connect user, I would like to be able to control the time period over which data is backfilled when I subscribe to a publication that has previously published data, so that I don't need to grab data over the entire time range if I do...
Guest over 3 years ago in PI Cloud Connect 1 No status