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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

Improve collection of Event Viewer logs in PI Interface for Microsoft Windows Event Log

The PI Interface for Microsoft Windows Event Log can capture Event Viewer Logs. Some of the logs in sub-folders cannot be captured by the interface. This includes logs that store PI information, such as PI Vision with the log: OSIsoft-PIVisualizat...
Ted Birky almost 2 years ago in PI Interfaces / Other Interfaces 0 No status

Enhance the PI-ICU to include a rolling buffer regardless of connection to the PI Data Archive

During a Disaster Recovery test our team discovered that there will be up to 24 hours of data loss since our VM's are cloned once a day and the PI-ICU interfaces don't start caching data until the data archive has been disconnected. Essentially - ...
Guest over 3 years ago in PI Interfaces / PI Interface Configuration Utility (PI ICU) 0 No status

Interface should reload performance counters after failover and keep track of them.

The interface should be designed to reload counters both at startup and when becoming the active interface after a failover. The interface should realize the counter is not available and periodically attempt to reload (ideally with a message to th...
Nicolas Capera Choconta almost 3 years ago in PI Interfaces / PI Interface for OPC DA 0 No status

Test your changes before put them online

i lost my access and as such i cannot opencase or read a lb. Nice work:((
Guest almost 4 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

More clearly differentiate Deactivated users on My Team page

Currently the Active status slider on the My Team page is greyed out for one of three reasons: 1) The user has been deactivated 2) You do not have permissions to deactivate the user 3) The user is yourself (so that you do not accidentally remove ...
Guest almost 4 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

make page content expand to the full width of the browser

that can also give us more characters in the feed
MarkGoepel almost 4 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Attach my site's architecture diagram

I'd like to be able to attach my site's architecture diagram via the customer portal. This would allow me to avoid having to re-explain my architecture every time I call into Tech Support and speak with a new support engineer.
Guest almost 4 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Make default Customer Portal site configurable

When your organization has many sites, it would be helpful if you could pick which one would be selected by default in the customer portal. This would save a lot of time when either downloading products or entering Tech Support requests.
Guest almost 4 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Permit users to have different access levels at different sites

Currently the Admin from one company site can add a user from a different company site at a lower level, and the level is propagated across all sites. The user may be an admin at Site A, but if added as a Super user at Site B, the admin level acce...
Guest almost 4 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Add support for TLS 1.3

Please add support for TLS 1.3 to customers.osisoft.com so that it loads more quickly and more securely. The home page is already very slow to load. Need every speed boost that we can get.
Kenneth Barber almost 4 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status