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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Ideas

PI OPC Tools Upgraded for Packet Integrity Support

Please update the PI OPC Tools to support Packet Integrity authentication. The tools are useful and I would like to see them maintained and support with the latest requirements from Microsoft patches.
Kimlin Pen about 3 years ago in PI Interfaces / General 1 Future consideration

RDBMS - Failover delay for specific situation when the interface encounters a ODBC failure/disconnect

RDBMS - Failover delay for specific situation when the interface encounters a ODBC failure/disconnect
AlexMeade over 3 years ago in PI Interfaces / PI Interface for RDBMS 0 No status

BUG: GE HABConnect with BitContainers

I have a case that was closed in 2017, where someone provided a workaround executable for the Interface that fixed the issue. I am assuming they were able to detect a bit container field if the MASK was set for the pitag, but unsure. However after...
Guest over 3 years ago in PI Interfaces / General 0 No status

Any Patches/Updates needed to be ready for Microsoft's DCOM hardening in 2023?

By March 2023 Microsoft will enforce a patch that upgrades DCOM security. Some applications that use DCOM (such as the PI OPC interface) will require some updates to continue to work. Are there any updates that I need to apply on any of the PI com...
James_Podobea over 3 years ago in PI Interfaces / PI Interface for OPC DA 0 No status

Configure PI Interface for Emerson-Ovation to read drop status points Ovation.

knowing in real-time if an ovation server is down and would help with maintaining the PI server.
Betty almost 2 years ago in PI Interfaces / Other Interfaces 0 No status

UniInt Interface to support Kerberos when connecting to network drive for failover file

My ops team tells me that our UniInt-based interfaces (e.g. PItoPI, PerfMon, OPC DA) authenticate to network drives (when reading/writing failover files) using NTLM. I'm told Kerberos is much more secure than NTLM and they would like to see that b...
taterhead247 almost 4 years ago in PI Interfaces / PI Interface for OPC DA 0 No status

support severity

Would like to fully understand the OSIsoft Support severity system. What makes a ticket critical? When is a Support ticket escalated? When does a ticket change ownership?
Guest almost 4 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

View all Support tickets and status

Wants access to all of an organization's Support tickets globally and by site.
Guest almost 4 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Allow users to browse >2 pages of cases to view older cases

Currently, I can see only 2 pages of closed cases and I cannot see any of the cases that I started before 2017. I deleted the case emails long ago on the assumption that the communications would always still be available online, which they are not...
Kenneth Barber almost 4 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Group Developers Club users into a single group

In the software download area I see my various PI Servers but there is also a large list of PI Developers Club licenses. As with all the products associated with each PI Server, I would like to roll all Developers Club licenses into a single categ...
Guest almost 4 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status