AVEVA™ PI System™ Feedback Portal

Welcome to our new feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

ADD A NEW IDEA

Customer Portal Overall

Showing 66 of 4768

Drop support for weak cipher suites on customers.osisoft.com

This change will improve the security of the website and will improve the Protocol Support score of the website on the SSL Server Test. https://www.ssllabs.com/ssltest/analyze.html?d=customers.osisoft.com
Kenneth Barber over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 2 Planned

Provide useable downloadable data for analyzing past NOC calls

While it is helpful to be able to see a history of NOC Cases in the portal, it would be helpful to be able to download the history for analysis. This would require a list of NOC calls with the name of the site, the case number, the Subject, the De...
Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

Option for Admin User to be copied on all case interaction e-mails

As an Admin User, I would like to be able to opt in to being cced on all case interaction e-mails for any cases for my sites. That way I can be aware of the issues my team is facing as the case interactions occur.
Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

Add SSO username to profile

Add a section to the customer profile with their SSO username so they know how to log onto FTP
Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 0 Tell us more

Expand Truncated Fields

Customer often comes across truncated fields with no way to read the entire field which sometimes has a version on the hidden end. Wondering if fields could be resizable or resize window width.
Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

Test your changes before put them online

i lost my access and as such i cannot opencase or read a lb. Nice work:((
Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

More clearly differentiate Deactivated users on My Team page

Currently the Active status slider on the My Team page is greyed out for one of three reasons: 1) The user has been deactivated 2) You do not have permissions to deactivate the user 3) The user is yourself (so that you do not accidentally remo...
Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

Increase the spacing between the tabs

Currently, each tab is separated by a 2-space gap. This is not enough to distinguish the tabs at a glance and makes it difficult to recognize the boundary of any tab, which slows the user experience. Please make the gap size adapt to the window wi...
Kenneth Barber over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 1 No Status

make page content expand to the full width of the browser

that can also give us more characters in the feed
MarkGoepel over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

Attach my site's architecture diagram

I'd like to be able to attach my site's architecture diagram via the customer portal. This would allow me to avoid having to re-explain my architecture every time I call into Tech Support and speak with a new support engineer.
Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status