Customer Portal Overall

Showing 66

Ability to change Case type: TechSupport vs NOC

Ability to change the Case type. Sometimes the case created is not under the right category. Customer should be able to change that field to locate the case in the right group: TechSupport or NOC.

Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 1 Tell us more

156 VOTE

List current versions for all software

Currently, to see what the current version of a product is, you have to try to download it. It would be nice to see a list of all the current versions of software in a more convenient fashion.

Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 15 Evaluating

7 VOTE

Allow user sign on to persist through ALL OSIsoft sites.

Signing on to myosisoft.com does not always persist through all tech support sites. I often have to also sign on to PI Square. Additionally the checkbox to keep me signed in has never worked

Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 2 Evaluating

2 VOTE

Group Developers Club users into a single group

In the software download area I see my various PI Servers but there is also a large list of PI Developers Club licenses. As with all the products associated with each PI Server, I would like to roll all Developers Club licenses into a single categ...

Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

2 VOTE

Customer Portal Feedback

I am using the products page on the Customer Portal and I believe that some changes should be made, regarding the display of release dates and version numbers directly from the download UI, as I feel that this is a necessary column to include, and...

Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 2 No Status

36 VOTE

system requirements

Product Search Please bring back the old list of products that listed the current version of the product and system requirements. Even if we don't yet have the license for a product, this older mechanism made it much easier to find information.

Bill Sublette over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 1 No Status

23 VOTE

Make the portal pages 16:10 - not 4:3

This is the 21st century. The majority of users are using screens in a 16:9 or 16:10 aspect ratio, or will shortly do so. Why should a newly launched (!) portal be 4:3, and crop vital column contents e.g. in the "Products" section("PI Connector fo...

Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 1 No Status

1 VOTE

new service request notifications

I would like to get informed by e-mail when someone creates new service requests for my site.

Maxime Raguenet over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

4 VOTE

make page content expand to the full width of the browser

that can also give us more characters in the feed

MarkGoepel over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

5 VOTE

Option for Admin User to be copied on all case interaction e-mails

As an Admin User, I would like to be able to opt in to being cced on all case interaction e-mails for any cases for my sites. That way I can be aware of the issues my team is facing as the case interactions occur.

Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

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