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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

ADD A NEW IDEA

Customer Portal Overall

Showing 66 of 4813

Feedback has any value?

We are giving feedback on various products and services. Customer portal is the most frustrating one. Voted on numerous items but I see no value because there is no progress. Is there a place where OSIsoft can post what they are improving/improv...
Guest almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

Show more than the last three "Recently updated ideas" on the User Feedback home page

The front page of the User Feedback homepage only shows the last three most recently updated ideas. Quite often more than three changes are made at once. Those are invisible (unless you get a notification because you voted for an idea or similar)....
Christoph Rose almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

Change "Feature-Policy" to "Permissions-Policy" on https://websupport.osisoft.com/

See the link below, which also scores the website with an A. This change should bring the score up to A+. https://securityheaders.com/?q=https%3A%2F%2Fwebsupport.osisoft.com%2F
Kenneth Barber almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

Enable OCSP stapling on customers.osisoft.com

OCSP stapling means the web server sending the certificate revocation status with the certificate to the users' browsers, which avoids the need for the browsers to contact the certificate authority to get this information. OCSP stapling will make ...
Kenneth Barber almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

support severity

Would like to fully understand the OSIsoft Support severity system. What makes a ticket critical? When is a Support ticket escalated? When does a ticket change ownership?
Guest almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

View all Support tickets and status

Wants access to all of an organization's Support tickets globally and by site.
Guest almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

Change "CaseDetail" to "Case Detail" in the title of case pages

When you click on a case, the title of the web page, as shown in the browser tab, is "CaseDetail". This should be "Case Detail"
Kenneth Barber almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 Evaluating

Allow users to browse >2 pages of cases to view older cases

Currently, I can see only 2 pages of closed cases and I cannot see any of the cases that I started before 2017. I deleted the case emails long ago on the assumption that the communications would always still be available online, which they are not...
Kenneth Barber almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

Group Developers Club users into a single group

In the software download area I see my various PI Servers but there is also a large list of PI Developers Club licenses. As with all the products associated with each PI Server, I would like to roll all Developers Club licenses into a single categ...
Guest almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status

Customer Portal Feedback

I am using the products page on the Customer Portal and I believe that some changes should be made, regarding the display of release dates and version numbers directly from the download UI, as I feel that this is a necessary column to include, and...
Guest almost 2 years ago in Customer Portal & PI Square / Customer Portal Overall 2 No Status