AVEVA™ PI System™ Feedback Portal

Welcome to our new feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

ADD A NEW IDEA

Customer Portal Overall

Showing 66 of 4759

Leveraging Generative Language Models for Enhanced Support

Integrating a Generative Language Model (GLM) into the myOSIsoft.com Support page will revolutionize user experience. Benefits include advanced search capabilities, natural language understanding, content summarization, dynamic knowledge base, and...
Matthew Kishe 4 days ago in Customer Portal & PI Square / Customer Portal Overall 0 No Status
155 VOTE

List current versions for all software

Currently, to see what the current version of a product is, you have to try to download it. It would be nice to see a list of all the current versions of software in a more convenient fashion.
Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 15 Evaluating
124 VOTE

Allow third party users to be associated with multiple companies without needing unique emails

Many of our systems integrator partners serve large portfolios of customers. If an engineer from a system integrator company wants access to their 30 customers portals, they must create 30 individual unique email addresses and manage 30 different ...
Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 7 No Status
100 VOTE

Customer would like to either have "Feed" articles delivered to Email, or as an RSS feed

Customer would like new items in his / her "feed" to be delivered to his / her email (maybe daily?) or via an RSS feed.
Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 9 No Status

Bring back the online Hardware and PI System Sizing recommendations web page

Bring back the online Hardware Sizing Tool (HWST) that was popular with customers and OSIsoft employees. Although a downloadable spreadsheet is available here: https://customers.osisoft.com/s/productcontent?id=a7R1I000000Xz7KUAS the online version...
Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 1 No Status

system requirements

Product Search Please bring back the old list of products that listed the current version of the product and system requirements. Even if we don't yet have the license for a product, this older mechanism made it much easier to find information.
Bill Sublette over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 1 No Status

Allow option to opt-in to e-mail notifications when my case is updated via posts

When someone posts to my case (as opposed to sending an e-mail response), I would like to opt in to receiving an e-mail notification so that I do not miss any updates.
Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 1 No Status

Ability to change Case type: TechSupport vs NOC

Ability to change the Case type. Sometimes the case created is not under the right category. Customer should be able to change that field to locate the case in the right group: TechSupport or NOC.
Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 1 Tell us more

Make the portal pages 16:10 - not 4:3

This is the 21st century. The majority of users are using screens in a 16:9 or 16:10 aspect ratio, or will shortly do so. Why should a newly launched (!) portal be 4:3, and crop vital column contents e.g. in the "Products" section("PI Connector fo...
Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 1 No Status

Generic access to Customer Portal until user added to site

We need the ability for a user to gain generic access to the Customer Portal until they are added to a specific site. We have users who create an SSO themselves but can't submit a case until they get added to a site (generic No Access received). ...
bhilgemann over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 1 No Status