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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Showing 3248

Remove product family from product search criteria

The Search in the ‘Product’ Section of the Portal allows customers to search a number of fields including anything in the ‘Custom Name’ field. Thus they can name their servers meaningful names (to them) and be able to find them easily. This is a ...
Guest about 2 years ago in Customer Portal & PI Square / Product Downloads 0 No status

Pick one: "install kit" or "installation kit"

In the download window, "Installation Kit" is used as the category name and as a File Type, but the File Names may use "Installation Kit" or "Install Kit", usually the latter. Please use only a single name to avoid confusion and inconsistencies.
Kenneth Barber about 2 years ago in Customer Portal & PI Square / Product Downloads 0 No status

Do not wipe nicknames on products page

"The yearly partner fees renewal generated new server objects in our database, so that is why you are not seeing the previous nicknames."-OSIsoft support I would like to submit an enhancement request to not overwrite the customer's nicknames (may...
Guest about 2 years ago in Customer Portal & PI Square / Product Downloads 0 No status

Allow anyone to download non server software

Allow anyone to download non-server software, no cost, and no login. I'm thinking specifically things like the PI database manager (SMT) and the ODBC client, but I'm sure there are others. These packages are useless unless someone as already paid ...
Guest about 2 years ago in Customer Portal & PI Square / Product Downloads 0 No status

Eliminate the need to scroll on the sign-in page

On laptops, the contents of the sign-in page do not fit on the screen, so the user must scroll to see all of it. Please redesign the page so that the content fits on the screen. Shrink or eliminate the picture of the bridge, or send it into the ba...
Kenneth Barber about 2 years ago in Customer Portal & PI Square / General 0 No status

The current OSISoft web site is not working with Microsoft Internet Explorer 11 which is the supported

Good Morning Ali, Thanks for u email. The current OSISoft web site is not working with Microsoft Internet Explorer 11 which is the supported browser in Saudi Aramco. Although we tried FireFox as well as Microsoft Edge. Both also are not supported ...
Guest about 2 years ago in Customer Portal & PI Square / General 2 No status

Allow new method(s) in the Quindar Interface

1) The Survalent System API allows references to be pulled by station, or by PointID. While Station migrates around periodically in our processes, PointID does not, and is fixed. This would reduce tag change management by greater than 50% in our p...
Guest about 2 years ago in Customer Portal & PI Square / General 1 No status

support severity

Would like to fully understand the OSIsoft Support severity system. What makes a ticket critical? When is a Support ticket escalated? When does a ticket change ownership?
Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

View all Support tickets and status

Wants access to all of an organization's Support tickets globally and by site.
Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Allow users to browse >2 pages of cases to view older cases

Currently, I can see only 2 pages of closed cases and I cannot see any of the cases that I started before 2017. I deleted the case emails long ago on the assumption that the communications would always still be available online, which they are not...
Kenneth Barber about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status