Customer Portal & PI Square

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Allow for feedback on KB Articles

Currently, I can upvote or downvote, but not give any text feedback on a KB Article. I'd like to share feedback such "please including how to check the archive flag" or "error XYZ would also be resolved by this KB Article". This is possible in the...

Kelsey Bobeck 6 months ago in Customer Portal & PI Square / Knowledge Base 0 No status

4 VOTE

Provide OSIsoft partners access to all software licenses for evaluation; think MSDN, VMware, Rockwell Toolkit, etc.

Please make it easier for OSIsoft partners to access the software and solutions that we’re expected build expertise and offerings around. It feels far more difficult than it should for us to have connectors, interfaces, integrators, etc. added to ...

Guest over 2 years ago in Customer Portal & PI Square / Partner Portal Overall 0 No status

4 VOTE

Provide a way to show what has updated in a KB article

I usually look at all KB updates in the site. But, I don't know what has been added or updated in the KB! Please try to write or show what is new in the KB.

Guest over 2 years ago in Customer Portal & PI Square / Knowledge Base 3 No status

4 VOTE

Write a KB article that shows the succession of products

OSIsoft has made many products over the years, and many of those products have been deprecated and/or succeeded. The deprecation/succession documentation is currently scattered. Based on personal experience, this is extremely confusing for someone...

Kenneth Barber over 2 years ago in Customer Portal & PI Square / Knowledge Base 2 No status

4 VOTE

Change the default text of links from "http://" to "https://"

In existing cases, users have the option to add a link. By default, the link text is "http://". This should be changed to "https://", since the world is migrating more and more towards HTTPS, and it will help familiarize users with the idea that t...

Kenneth Barber over 2 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

4 VOTE

Improve case description formatting

As a user who creates TS cases, I would like the formatting of the description to persist from the "create a case" dialog to the case details itself. After submitting a case, the formatted description loses its line breaks, etc, making for a much ...

Guest over 2 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

4 VOTE

Make default site under "Products" tab the primary site configured for the User Account

EA customers often have a large list of associated sites. For EA customers the primary site they use to view available software is the "EA Virtual Site" which houses all OSIsoft standard software for download in one central place. CSMs get tons o...

Guest over 2 years ago in Customer Portal & PI Square / Product Downloads 0 No status

4 VOTE

Make product release announcements easier to identify

As all the news feed items have the same icon, so it is hard to pick out the release notices.

Guest over 2 years ago in Customer Portal & PI Square / General 0 No status

4 VOTE

Drop support for weak cipher suites for TLS 1.2 on feedback.osisoft.com

Please drop support for weak cipher suites for TLS 1.2 to improve the security of OSIsoft's feedback website. See the results of Qualys's SSL Server Test for more details: https://www.ssllabs.com/ssltest/analyze.html?d=feedback.osisoft.com

Kenneth Barber over 2 years ago in Customer Portal & PI Square / General 0 No status

4 VOTE

Add support for HTTP/2 and HTTP/3 on both the Customer Portal and the Partner Portal

Currently, both the Customer Portal and the Partner Portal support only HTTP/1.1. Please add support for HTTP/2 and HTTP/3 for both of these sites. This will make them load faster and will hopefully solve the complaints about their slow load times...

Kenneth Barber over 2 years ago in Customer Portal & PI Square / General 0 No status

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