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Allow new method(s) in the Quindar Interface

1) The Survalent System API allows references to be pulled by station, or by PointID. While Station migrates around periodically in our processes, PointID does not, and is fixed. This would reduce tag change management by greater than 50% in our p...

Guest about 2 years ago in Customer Portal & PI Square / General 1 No status

2 VOTE

support severity

Would like to fully understand the OSIsoft Support severity system. What makes a ticket critical? When is a Support ticket escalated? When does a ticket change ownership?

Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

2 VOTE

View all Support tickets and status

Wants access to all of an organization's Support tickets globally and by site.

Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

2 VOTE

Allow users to browse >2 pages of cases to view older cases

Currently, I can see only 2 pages of closed cases and I cannot see any of the cases that I started before 2017. I deleted the case emails long ago on the assumption that the communications would always still be available online, which they are not...

Kenneth Barber about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

2 VOTE

Group Developers Club users into a single group

In the software download area I see my various PI Servers but there is also a large list of PI Developers Club licenses. As with all the products associated with each PI Server, I would like to roll all Developers Club licenses into a single categ...

Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

2 VOTE

Customer Portal Feedback

I am using the products page on the Customer Portal and I believe that some changes should be made, regarding the display of release dates and version numbers directly from the download UI, as I feel that this is a necessary column to include, and...

Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 2 No status

2 VOTE

Improve general user friendliness

Sharing input by my customer ElecGas - Pego site (Rita Tavares): . the new site is not very user friendly on searching for products to download. It shows a very small window with the information, and it’s not easy to scroll down. And, each time w...

Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

2 VOTE

Make posts on Tech Support cases editable

As a Customer Portal user, I would like to be able to modify my posts on Tech Support cases so that I can easily add information to an existing post or remove information that was included by mistake (for example, sensitive machine information).

Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

2 VOTE

Add a warning before creating a Tech Support Case post with an automatic link.

After typing a URL into a post in a Tech Support case, a link is automatically added to the post. This link remains even after the URL is deleted from the post. As a Customer Portal user, I would like a warning that an automatic link will be adde...

Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

2 VOTE

Centralize the recognition of outstanding contributors to the PI community

There are posts on PI Square such as the Security Hall Of Thanks and the All-Star announcement posts that recognize outstanding contributors to the PI community. However, these posts are scattered and older posts are difficult to find. Also, there...

Kenneth Barber about 2 years ago in Customer Portal & PI Square / PI Square Online Community 1 No status

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