AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!

We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.

This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

Customer Portal & PI Square

Showing 251

3 VOTE

Make the pop-up screen for uploading the MSF file for license generation larger or include a scroll down button

When generating a PI license file on the customer portal, a pop-up screen is presented for uploading the MSF file. When the pop-up screen opens it cuts off before you see where to upload the MSF file. Include a scroll function on the side bar so c...

Guest about 2 years ago in Customer Portal & PI Square / Product Downloads 0 No status

3 VOTE

Download page should be easier to access

It's rather convoluted to get to the downloads page. It would be much more user friendly if we could get there in fewer clicks. For example, other software companies have their download page accessible in 2 clicks.

Guest about 2 years ago in Customer Portal & PI Square / Product Downloads 1 No status

3 VOTE

Contact Amazon to improve CloudFront's security, which will secure myOSIsoft downloads

AVEVA's PI products are hosted on CloudFront, which currently scores a B out of a maximum of A+ on the Qualys SSL Server Test (https://www.ssllabs.com/ssltest/analyze.html?d=d3ge87uu8tftqp.cloudfront.net) due to still supporting TLS 1.0 and TLS 1....

Kenneth Barber about 2 years ago in Customer Portal & PI Square / Product Downloads 1 No status

3 VOTE

Submit myosisoft.com for HSTS preloading

To ensure that no insecure HTTP connections are attempted against myosisoft.com, please consider submitting it for HSTS preloading after enabling HSTS. https://hstspreload.org/?domain=myosisoft.com The risk for this change should be fairly low, si...

Kenneth Barber about 2 years ago in Customer Portal & PI Square / General 0 No status

3 VOTE

Improve myOSIsoft's Security Headers score

All of the subdomains related to myOSIsoft score A from Security Headers. Please increase the score to A+ by using the X-Frame-Options and Permissions-Policy headers and changing the value of the Referrer-Policy header. https://securityheaders.com...

Kenneth Barber about 2 years ago in Customer Portal & PI Square / General 0 No status

3 VOTE

Add support for two-step verification

The new Customer Portal allows users to see all tech support cases in the organization, and Enterprise Agreement customers will have access to nearly every PI program. As they say: with great power comes great responsibility. Please add support f...

Kenneth Barber about 2 years ago in Customer Portal & PI Square / General 0 No status

3 VOTE

Drop support for weak cipher suites on ftp.osisoft.com

OSIsoft's FTP website should be especially secure since both the customer (who uploads files) and OSIsoft (who receives files) are at risk. Please drop support for weak cipher suites. The security weaknesses are exposed by Qualys's SSL Server Tes...

Kenneth Barber about 2 years ago in Customer Portal & PI Square / General 0 No status

3 VOTE

Submit osisoft.com for HSTS preloading

Please submit osisoft.com for HSTS preloading to ensure that all users using modern web browsers are forced to use HTTPS to access OSIsoft's websites, even if it is their first time visiting. https://hstspreload.org/?domain=osisoft.com

Kenneth Barber about 2 years ago in Customer Portal & PI Square / General 0 No status

3 VOTE

Submit picoresight.com for HSTS preloading

picoresight.com simply leads to a page that is identical to OSIsoft's home page, and to my knowledge, the domain is not used much. This should make it nearly risk-free to submit for HSTS preloading, which will force clients to connect to it using ...

Kenneth Barber about 2 years ago in Customer Portal & PI Square / General 0 No status

3 VOTE

Replace insecure HTTP links on my.osisoft.com

On https://my.osisoft.com/, the "Partner Access to Customer Portal" link uses HTTP. Please change this to HTTPS. Also, in the page's source code, there is an HTTP link for "How to Manage a Case". This text and its link were either not fully coded ...

Kenneth Barber about 2 years ago in Customer Portal & PI Square / General 0 No status