AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Showing 3205

More clearly differentiate Deactivated users on My Team page

Currently the Active status slider on the My Team page is greyed out for one of three reasons: 1) The user has been deactivated 2) You do not have permissions to deactivate the user 3) The user is yourself (so that you do not accidentally remove ...
Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Increase the spacing between the tabs

Currently, each tab is separated by a 2-space gap. This is not enough to distinguish the tabs at a glance and makes it difficult to recognize the boundary of any tab, which slows the user experience. Please make the gap size adapt to the window wi...
Kenneth Barber about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

make page content expand to the full width of the browser

that can also give us more characters in the feed
MarkGoepel about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Attach my site's architecture diagram

I'd like to be able to attach my site's architecture diagram via the customer portal. This would allow me to avoid having to re-explain my architecture every time I call into Tech Support and speak with a new support engineer.
Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Make default Customer Portal site configurable

When your organization has many sites, it would be helpful if you could pick which one would be selected by default in the customer portal. This would save a lot of time when either downloading products or entering Tech Support requests.
Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Permit users to have different access levels at different sites

Currently the Admin from one company site can add a user from a different company site at a lower level, and the level is propagated across all sites. The user may be an admin at Site A, but if added as a Super user at Site B, the admin level acce...
Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Add support for TLS 1.3

Please add support for TLS 1.3 to customers.osisoft.com so that it loads more quickly and more securely. The home page is already very slow to load. Need every speed boost that we can get.
Kenneth Barber about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Access Customer Portal with customer SSO authentication

My customer would like to be able to access the OSISoft Customer portal using THEIR SSO infrastructure. This saves the user having to sync passwords, and also mean that the password policy of the end-user is applied. Preferably a user would be ent...
Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Explain the difference between each type of blog post audience

When you write a blog post on the new PI Square, you are presented with these options in the "Audience" dropdown menu: All Authenticated User Community Customer Guest Internal However, it is not clear what each option means. Please make this clear...
Kenneth Barber about 2 years ago in Customer Portal & PI Square / PI Square Online Community 3 No status

make PISquare new interface readable

currently posts are impossible to read. 1. can't find the right answer (the first one liste generally is not the first one) 2. seems like some answers are missing (someone is answearing to someone's answer that's not there) 3. 4th level answers wi...
Maxime Raguenet about 2 years ago in Customer Portal & PI Square / PI Square Online Community 0 No status