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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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All ideas

Showing 4857

Allow anyone to download non server software

Allow anyone to download non-server software, no cost, and no login. I'm thinking specifically things like the PI database manager (SMT) and the ODBC client, but I'm sure there are others. These packages are useless unless someone as already paid ...
Guest about 2 years ago in Customer Portal & PI Square / Product Downloads 0 No status

Time zones for 'Working Hours'

On Windows PCs, date/time zones are referenced to UTC. In the picking list for 'Working Hours' in Add a Team Member (to OSIsoft Customer Portal), the available time zones are referenced to GMT. This seems outdated and should be standardised to UTC
Guest about 2 years ago in Customer Portal & PI Square / General 0 Evaluating

Eliminate the need to scroll on the sign-in page

On laptops, the contents of the sign-in page do not fit on the screen, so the user must scroll to see all of it. Please redesign the page so that the content fits on the screen. Shrink or eliminate the picture of the bridge, or send it into the ba...
Kenneth Barber about 2 years ago in Customer Portal & PI Square / General 0 No status

The current OSISoft web site is not working with Microsoft Internet Explorer 11 which is the supported

Good Morning Ali, Thanks for u email. The current OSISoft web site is not working with Microsoft Internet Explorer 11 which is the supported browser in Saudi Aramco. Although we tried FireFox as well as Microsoft Edge. Both also are not supported ...
Guest about 2 years ago in Customer Portal & PI Square / General 2 No status

Allow new method(s) in the Quindar Interface

1) The Survalent System API allows references to be pulled by station, or by PointID. While Station migrates around periodically in our processes, PointID does not, and is fixed. This would reduce tag change management by greater than 50% in our p...
Guest about 2 years ago in Customer Portal & PI Square / General 1 No status

Remove Idea from Create Content on PI Square

PI Square users can still create Ideas. Remove this option or redirect to this site
JTWhite about 2 years ago in Customer Portal & PI Square / General 3 Planned

support severity

Would like to fully understand the OSIsoft Support severity system. What makes a ticket critical? When is a Support ticket escalated? When does a ticket change ownership?
Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

View all Support tickets and status

Wants access to all of an organization's Support tickets globally and by site.
Guest about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status

Change "CaseDetail" to "Case Detail" in the title of case pages

When you click on a case, the title of the web page, as shown in the browser tab, is "CaseDetail". This should be "Case Detail"
Kenneth Barber about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 Evaluating

Allow users to browse >2 pages of cases to view older cases

Currently, I can see only 2 pages of closed cases and I cannot see any of the cases that I started before 2017. I deleted the case emails long ago on the assumption that the communications would always still be available online, which they are not...
Kenneth Barber about 2 years ago in Customer Portal & PI Square / Customer Portal Overall 0 No status