AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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Customer Portal & PI Square

    Case backup contacts in CC to 1st reply + adding case backup contacts after case creation

    Hello, in the case-management portal we would like: to be able to select a case backup contact even after a case is created to be able to select multiple case backup contacts the backup contact to receive case replies in cc by default; it of...
    Guest 4 months ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    ***DELETE THIS SUGGESTION*** Stop advertising deprecated products

    Edit: Ever since the OSIsoft website was eliminated and its contents were reworked into the AVEVA website, this has not been an issue anymore. None of the pages that I reference even exist anymore. This page lists several deprecated products, many...
    Kenneth Barber almost 4 years ago in Customer Portal & PI Square / General 1 Planned

    Allow user-configured custom names for sites on the Customer Portal

    I would like to be able to nickname my organization's sites on the Customer Portal so that they can be easily identified by users who create cases or download products. The names given to the sites are not always clear to the users and are sometim...
    Guest almost 4 years ago in Customer Portal & PI Square / Customer Portal Overall 2 No status

    Fix Customer Portal Timeout Issue - New Case Creation

    When creating a new case, the page times out after about 10 minutes which causes all of the entry to be lost. This is especially frustrating when a significant amount of detail has been added for a more complicated case. Need the timeout duration ...
    Mohammed Qasim Asghar about 1 year ago in Customer Portal & PI Square / On-line Case Creation 0 No status

    Can I see known issues for a particular version of a software?

    As a PI Adminstrator for a system that is expensive to upgrade (requires revalidation), can I understand known issues with a particular version of software so that I can see if I should upgrade that version? The current version of the protal doesn...
    Guest almost 4 years ago in Customer Portal & PI Square / Product Downloads 0 No status

    Show product release dates on download page

    In order to more clearly identify a particular download version, it would be helpful to see its release date on the download page.
    Guest almost 4 years ago in Customer Portal & PI Square / Product Downloads 1 No status

    Provide a list of all software components, including their quantities and end dates, for each site.

    It is important to have visibility into the products associated with each license, including their usage quantities and expiration dates
    Somchai Limwongsaree 10 months ago in Customer Portal & PI Square / Customer Portal Overall 1 No status

    Provide a 'virtual cabinet' for users to store favorite KB articles

    Documentation is great and Tech Support exceeds our expectations. I would like to suggest to create a 'virtual cabinet' where the user (me) could save its favorites or most use KB Articles or manuals for references, I think it would facilitate our...
    Guest almost 4 years ago in Customer Portal & PI Square / Knowledge Base 3 No status

    Segment access to PI Client software downloads

    It would be helpful to provide users access to download PI Client software without also giving them access to download PI Server software.
    Guest almost 4 years ago in Customer Portal & PI Square / Product Downloads 2 Tell us more

    State the supported browser more clearly on mainpage

    It would be nice if the supported browser list/symbols are shown to the customer in the main page. This will communicate to customers clearly that which browsers are supported. Currently when customer access customer portal, it is hard to know wha...
    Jinmo Yi almost 4 years ago in Customer Portal & PI Square / Customer Portal Overall 1 No status