Customer Portal & PI Square

Showing 270 of 4771

Expose Known Issue (also known as Bug or Work Item) number on the Customer Portal

As a customer, I would like to be able to see the Work Item Number from the Release Notes on the corresponding Customer Portal Known Issue article so that I can read more detailed information on it to determine whether to upgrade. Currently it i...

Guest over 1 year ago in Customer Portal & PI Square / Knowledge Base 0 No Status

11 VOTE

Allow user-configured custom names for sites on the Customer Portal

I would like to be able to nickname my organization's sites on the Customer Portal so that they can be easily identified by users who create cases or download products. The names given to the sites are not always clear to the users and are sometim...

Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 2 No Status

10 VOTE

Can I see known issues for a particular version of a software?

As a PI Adminstrator for a system that is expensive to upgrade (requires revalidation), can I understand known issues with a particular version of software so that I can see if I should upgrade that version? The current version of the protal doesn...

Guest over 1 year ago in Customer Portal & PI Square / Product Downloads 0 No Status

10 VOTE

Show product release dates on download page

In order to more clearly identify a particular download version, it would be helpful to see its release date on the download page.

Guest over 1 year ago in Customer Portal & PI Square / Product Downloads 1 No Status

9 VOTE

Segment access to PI Client software downloads

It would be helpful to provide users access to download PI Client software without also giving them access to download PI Server software.

Guest over 1 year ago in Customer Portal & PI Square / Product Downloads 2 Tell us more

9 VOTE

Stop advertising deprecated products

This page lists several deprecated products, many of which are not being sold anymore. They are: PI ProcessBook PI WebParts PI BatchView PI DataSheet Control PI ProfileView Managed PI This can cause confusion, especially to potential customers or ...

Kenneth Barber over 1 year ago in Customer Portal & PI Square / General 1 Planned

9 VOTE

State the supported browser more clearly on mainpage

It would be nice if the supported browser list/symbols are shown to the customer in the main page. This will communicate to customers clearly that which browsers are supported. Currently when customer access customer portal, it is hard to know wh...

Jinmo Yi over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 1 No Status

9 VOTE

When viewing a question on its own page, expand long comments by default

Currently, from the home page, we can view questions on a separate page by clicking on the time that the question was posted. When we do this, I feel that long comments should be expanded by default. That is, we should never see the option to "Exp...

Kenneth Barber over 1 year ago in Customer Portal & PI Square / PI Square Online Community 0 No Status

8 VOTE

Provide a 'virtual cabinet' for users to store favorite KB articles

Documentation is great and Tech Support exceeds our expectations. I would like to suggest to create a 'virtual cabinet' where the user (me) could save its favorites or most use KB Articles or manuals for references, I think it would facilitate our...

Guest over 1 year ago in Customer Portal & PI Square / Knowledge Base 3 No Status

8 VOTE

Improve category selection on case creation page so that it's clearer which to select

The case creation page requires a selection of a category (eg. "Technical", "PI Developers Club License", "Customer Portal"), but at the moment, we are finding a non-negligible quantity of cases are submitted to the incorrect category. This ca...

Guest over 1 year ago in Customer Portal & PI Square / On-line Case Creation 1 No Status

Please enter your email address

FILTER BY CATEGORY