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AVEVA™ PI System™ Feedback Portal

Welcome to our feedback site!


We created this site to hear your enhancement ideas, suggestions and feedback about AVEVA products and services. All of the feedback you share here is monitored and reviewed by the AVEVA product managers.

To start, take a look at the ideas in the list below and VOTE for your favorite ideas submitted by other users. POST your own idea if it hasn’t been suggested yet. Include COMMENTS and share relevant business case details that will help our product team get more information on the suggestion. Please note that your ideas and comments are visible to all other users.


This page is for feedback specifically for AVEVA PI System. For links to our other feedback portals, please see the tab RESOURCES below.

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All ideas

Replace "https://my.osisoft.com" in PI DataLink's "About" window to avoid redirects

I edited this suggestion. This suggestion was initially to change https://techsupport.osisoft.com in PI DataLink's "About" window to https://my.osisoft.com to avoid the redirect of the former to the latter. However, now that the OSIsoft website is...
Kenneth Barber about 4 years ago in AVEVA™ PI DataLink™ / Help / Documentation / Videos 3 No status

Rename "Time Filtered" to "Condition Time"

"Time Filtered" was meant to be interpreted as "Time [Spent] Filtered", but it can easily be misinterpreted as "Time[-]Filtered" (i.e. filtered by time, i.e. Compressed Data). Please rename "Time Filtered" to "Condition Time" so that the name bett...
Kenneth Barber about 4 years ago in AVEVA™ PI DataLink™ / Help / Documentation / Videos 0 No status

The option to display the description of elements on the assets pane

It's easier to use to have the option to display the description of elements instead of the name of elements on the assets pane in PI Vision.
Guest about 4 years ago in AVEVA™ PI Vision™ / Display Management / Displays Page 0 No status

To bring back Archive Activity Grid feature

To bring back Archive activity grid which brings many insights for the administrators for archive health monitoring. My suggestion is to maybe enhance it and provide a UI base functionality, similar to PI AuditViewer.
Guest about 2 years ago in AVEVA™ PI Server / Data Archive 0 No status

Move known issues out of My feed and as a separate item under Quick Links

Turning on known issues for My Feed is an utter fail. Just provide it as a quick link and add filters by product
Guest about 4 years ago in Customer Portal & PI Square / Knowledge Base 0 No status

Auto select case language depends on site location when creating an case.

Please let customer portal to auto-detect case language when customer creating a new case. In many circumstances, the customer will ignore the language preference, and the case will push to PSE that support different language.
Guest about 4 years ago in Customer Portal & PI Square / On-line Case Creation 0 Declined

Order the version numbers

When you go to create a new case online, you must choose the version number of the program. Please make sure that the versions are always in order. For example, for PI DataLink, the version numbers are listed in descending order, which is fine, bu...
Kenneth Barber about 4 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Automatic case creation for license generation error

As a admin user, when experienced an error during license generation, I would like a technical support case created automatically on my behalf. And a representative from OSIsoft to contact me regarding the error. Currently, I need to contact techn...
Willy Seah Wei Liat about 4 years ago in Customer Portal & PI Square / On-line Case Creation 0 No status

Remove product family from product search criteria

The Search in the ‘Product’ Section of the Portal allows customers to search a number of fields including anything in the ‘Custom Name’ field. Thus they can name their servers meaningful names (to them) and be able to find them easily. This is a ...
Guest about 4 years ago in Customer Portal & PI Square / Product Downloads 0 No status

Pick one: "install kit" or "installation kit"

In the download window, "Installation Kit" is used as the category name and as a File Type, but the File Names may use "Installation Kit" or "Install Kit", usually the latter. Please use only a single name to avoid confusion and inconsistencies.
Kenneth Barber about 4 years ago in Customer Portal & PI Square / Product Downloads 0 No status