Customer Portal & PI Square

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Allow following articles to see when it is validated or has been updated

Need to ability to subscribe for updates to the article for when a fix has been found/validated - get notifications on bug status, as well as any available workarounds. This is especially important for non-validated articles

Gabriel Verreault over 1 year ago in Customer Portal & PI Square / Knowledge Base 0 No Status

7 VOTE

Allow Portal to be localized into a preferred language

For customers and partners who prefer to work in a non-English language, it would be nice to have the option to localize the Customer and Partner Portals into this preferred language.

Guest over 1 year ago in Customer Portal & PI Square / General 1 No Status

7 VOTE

Add user ability to reply to chatter

Currently, only OSIsoft engineers can reply to posts and any user response is created as a new chatter item on the case. The user should be able to add a comment to a post.

Guest over 1 year ago in Customer Portal & PI Square / General 0 No Status

7 VOTE

Manage NOC alerts for other (non admin users)

As you know lots of users have received by email NOC alerts, even users that are not active on the portal It would be good if and admin user could manage the NOC alerts for the users that need to receive them

asanzacedo over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 1 No Status

7 VOTE

Allow user sign on to persist through ALL OSIsoft sites.

Signing on to myosisoft.com does not always persist through all tech support sites. I often have to also sign on to PI Square. Additionally the checkbox to keep me signed in has never worked

Guest over 1 year ago in Customer Portal & PI Square / Customer Portal Overall 2 Evaluating

7 VOTE

Better support for tables in blog posts

Tables are a great way to organize information and I've used them in nearly every blog post. However, on the new PI Square, tables must be copied and pasted from elsewhere (e.g. Excel) and they lose all borders, hyperlinks, and cell fill colours. ...

Kenneth Barber over 1 year ago in Customer Portal & PI Square / PI Square Online Community 1 No Status

7 VOTE

Enable compact view for lists of discussions (e.g., Recent Activity, Unanswered Questions, My Feed)

When viewing a list of posts (e.g., Recent Activity on the Home page), each entry shows the title plus a block of text plus tags plus response buttons making for a lot of scrolling. Is there a way to collapse this to a more compact list view simil...

Brent Bregenzer over 1 year ago in Customer Portal & PI Square / PI Square Online Community 0 No Status

6 VOTE

Show votes on the latest article version on customer portal

Right now, the vote numbers on articles are cumulative; they show all of the votes the article has received over the life of the article. As a result, if there is a problem with an article, say a broken link, then it will get a lot of negative ...

Guest over 1 year ago in Customer Portal & PI Square / Knowledge Base 0 No Status

6 VOTE

Add ability to enable email notifications for OSIsoft Alerts

As a PI System Admin, I would like to be notified via email when OSIsoft issues an alert. Currently, I have to log into the Customer Portal and check my feed to see if there is a new alert as it is only possible to enable email notifications for ...

Guest over 1 year ago in Customer Portal & PI Square / Knowledge Base 1 No Status

6 VOTE

Add possibility to see "All Cases"

Today, it is possible to see cases according to following main categories: Recent cases, All Open Cases, All Closed Cases There is no possibility to see "All Cases", whatever their status, although it could be useful to see all cases of an entity ...

Guest over 1 year ago in Customer Portal & PI Square / General 1 Evaluating

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